Toyota Direct - Service Center

I almost had a coronary when Chuck said I needed a new set of tires. He mistakenly had me confused with another customer. Overall Chuck was very personable. Note, I always check to see what service I set of tires. He mistakenly had me confused with another customer. Overall Chuck was very personable. Note, I always check to see what service I have had. We have new yires,so I knew he was mistaken. More

Headed to Akron with a seemingly unstable ride with a vibration on the right front passenger. All tires were severely out of balance and there is a little bump in that tire. Why was I not made aware? W vibration on the right front passenger. All tires were severely out of balance and there is a little bump in that tire. Why was I not made aware? Who phoned in the job? More

He was very rude and unprofessional. It’s too long to get my car back even though I had an appointment. Not please with him It’s too long to get my car back even though I had an appointment. Not please with him More

Chris Grossman is my go to Service Guy. I trust his advice when my 2 Toyotas need maintenance! I trust his advice when my 2 Toyotas need maintenance! More

Chris Grossman is outstanding, and I always go to him when I need anything for my Toyotas. I have for over a decade and will continue. I highly recommend him! when I need anything for my Toyotas. I have for over a decade and will continue. I highly recommend him! More

Staff was professional and polite as always, but service was far too expensive for simple things like an oil change. Will be looking for other services to do simple maintenance like this. Received no notif was far too expensive for simple things like an oil change. Will be looking for other services to do simple maintenance like this. Received no notification via text that my vehicle was ready. More

Popcorn Speedy Accurate Expanded Good Services Good hours Appointments Friendly Courtesy Impressive Impromptu Early Helful hours Appointments Friendly Courtesy Impressive Impromptu Early Helful More

I had to have my tire replaced in my new 25 Tacoma, luckily, I bought tire and wheel with the car. Saved me $230 :) Chris Grossman was a pleasure to work with, and it didn't take too long. luckily, I bought tire and wheel with the car. Saved me $230 :) Chris Grossman was a pleasure to work with, and it didn't take too long. More

They have consistently provided good service since I purchased the car there in 2016. No complaints. purchased the car there in 2016. No complaints. More

No, words to describe 1 st time I was visited Toyota service it was excellent respect and polite are quality of service people. Happy for that Thank you service it was excellent respect and polite are quality of service people. Happy for that Thank you More