916 Reviews of Toyota Direct - Service Center
He took $5000 dollars and he just put his pocket on it he is very bad person that $5000 It doesn’t show on payment records is very bad person that $5000 It doesn’t show on payment records More
My first issue was I had to call back to you to inquire if my part was in. When I was told I would be called. Second I had to call in and ask if my car was ready. My bill was incorrect for the second time. if my part was in. When I was told I would be called. Second I had to call in and ask if my car was ready. My bill was incorrect for the second time. Even after I reminded the person checking me in I bought my tires there and the rotation was free. The little things are starting to add up. I have been a customer there for over 15 years and the level of detail has fallen off recently. More
I have had two toyotas serviced at Toyota Direct for over 20 years. I have been through 5 different service managers. Mindy is the most recent. They have all been very fair and helpful. In fact one of th 20 years. I have been through 5 different service managers. Mindy is the most recent. They have all been very fair and helpful. In fact one of the past service managers was Paul who now is in charge of the service department. Many people know me by my face or even call me by my first name. I live only a few minutes from another Toyota dealer but travel across town to Toyota Direct because the closer Toyota dealer did not treat me fairly. When they tried to charge me a quarter hour service charge to change a taiI light bulb that I purchased at their dealership thats when I changed to Toyota Direct. I have owned toyotas for 40 years. My current Camry is 27 years old and has 265,000 miles. My wife's Camery is 13 years old and has 125,000 miles. I have been working with Dobby for years. He never tries to sell me something I don't need. I will continue to have Toyota Direct service our two Camrys. More
Customer service outstanding. Waiting area was clean. Our car is treated with respect and good work always done Waiting area was clean. Our car is treated with respect and good work always done More
Mindy is great! She is excellent and knows her stuff! Very helpful! So is Joey! She is excellent and knows her stuff! Very helpful! So is Joey! More
All the employees that I have encountered have been super friendly and extremely helpful. This is the sixth car that I Have bought at this deaLERSHIP. friendly and extremely helpful. This is the sixth car that I Have bought at this deaLERSHIP. More
Not the greatest circumstance for my career, but the guys empathize and took care of me. empathize and took care of me. More
The service department at this dealership is always top notch. They get us in quickly and keep us informed. notch. They get us in quickly and keep us informed. More
I almost had a coronary when Chuck said I needed a new set of tires. He mistakenly had me confused with another customer. Overall Chuck was very personable. Note, I always check to see what service I set of tires. He mistakenly had me confused with another customer. Overall Chuck was very personable. Note, I always check to see what service I have had. We have new yires,so I knew he was mistaken. More