Toyota Direct - Service Center

Quick efficient and hopefully just a precursor of my experiences with Toyota direct service!! Thank you for being so quick and efficient. And humorous, you made me laugh while I was there. experiences with Toyota direct service!! Thank you for being so quick and efficient. And humorous, you made me laugh while I was there. More

Justin was great. Very polite and helpful as was everyone who helped me. I would definitely recommend Toyota Direct to others. Thank you! Very polite and helpful as was everyone who helped me. I would definitely recommend Toyota Direct to others. Thank you! More

Spacious facilities,courteous staff ,great seating arrangements with television screens and provisions like coffee,tea bags,,hot chocolate and snacks.Everything is great with siren atmospheres to rela arrangements with television screens and provisions like coffee,tea bags,,hot chocolate and snacks.Everything is great with siren atmospheres to relax while waiting for service More

Everything was scheduled and well executed with in the shortest time which made me to choose them for future services shortest time which made me to choose them for future services More

Ron Helmet could is an asset to your service department! You need more mechanics like him!!! You need more mechanics like him!!! More

Great friendly knowledgeable service! Always a great experience! Thank you! Too many words required for this review though. That is ridiculous! Always a great experience! Thank you! Too many words required for this review though. That is ridiculous! More

We aren’t happy to take care my car my tire get light on the sensor oil change isn’t off and they are not change oil change next appointment tag number when I go back nothing change they put wrong tag n the sensor oil change isn’t off and they are not change oil change next appointment tag number when I go back nothing change they put wrong tag number they said no manager right now More

I’m giving this service one star solely because of the pricing—$100 for a simple plate change is outrageous. I want to be clear: my service advisor was professional and courteous, and I don’t place any bl pricing—$100 for a simple plate change is outrageous. I want to be clear: my service advisor was professional and courteous, and I don’t place any blame on him. However, I wasn’t given a quote before the work began, and that’s a problem. The task took about 15 minutes, and yet I was charged $100 in labor. I had to negotiate to get the price reduced, but even then, I felt this service should have either been free or at least reasonably priced. Especially frustrating is that a customer service representative previously told me it would be free. As someone who comes in frequently for service, this experience was disappointing. Toyota, you really need to reevaluate your pricing structure for minor tasks like this. More

My service advisor was excellent. So was the tech. I was in and out in less than 2 hours. So was the tech. I was in and out in less than 2 hours. More

Used car sold me a service contract that no company is willing to work with. Guess how I'm feeling willing to work with. Guess how I'm feeling More