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Toyota Direct - Service Center

Columbus, OH

4.1
916 Reviews

916 Reviews of Toyota Direct - Service Center

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June 24, 2025

He took $5000 dollars and he just put his pocket on it he is very bad person that $5000 It doesn’t show on payment records More

by yasinx120m@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Basha Osman
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2025

My first issue was I had to call back to you to inquire if my part was in. When I was told I would be called. Second I had to call in and ask if my car was ready. My bill was incorrect for the second time. More

by minzler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rodock
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2025

I have had two toyotas serviced at Toyota Direct for over 20 years. I have been through 5 different service managers. Mindy is the most recent. They have all been very fair and helpful. In fact one of th More

by storre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mindy Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dobby
June 23, 2025

Customer service outstanding. Waiting area was clean. Our car is treated with respect and good work always done More

by peeplesannm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Deppen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2025

Mindy is great! She is excellent and knows her stuff! Very helpful! So is Joey! More

by abigbuckeye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Lyn Ronk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2025

All the employees that I have encountered have been super friendly and extremely helpful. This is the sixth car that I Have bought at this deaLERSHIP. More

by bobmorrisey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Sayre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Elgin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2025

Not the greatest circumstance for my career, but the guys empathize and took care of me. More

by mcqueennick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Tejeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2025

The service department at this dealership is always top notch. They get us in quickly and keep us informed. More

by johnkopf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rodock
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

Great Job. Great service, Great atmosphere. Competitive prices, unfortunately things are so expensive in 2025 More

by karl.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember.
June 20, 2025

I almost had a coronary when Chuck said I needed a new set of tires. He mistakenly had me confused with another customer. Overall Chuck was very personable. Note, I always check to see what service I More

by deaconhjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rufus Alexander
4.0
This rating includes all reviews, with more weight given to recent reviews.