Toyota Direct - Service Center

On time service done in quick time frame. The team was friendly and courteous to me The team was friendly and courteous to me More

As usual, I received excellent customer service. No delays and clear in all the information provided. No delays and clear in all the information provided. More

I have had continued issued with my vehicle, and had issues when on vacation. Now since the same issues are still occuring, but the vehicle was repaired 1000 miles away, it's all workmanship issues, an issues when on vacation. Now since the same issues are still occuring, but the vehicle was repaired 1000 miles away, it's all workmanship issues, and I'm left holding the financial responsibility. My vehicle is still under warranty, and the repairs are covered under warranty, but I'm going to be charged diagnostic fees to have the vehicle repaired locally. Lost a customer that leases every 3 years and would have had plenty of service done. More

Great place for vehicle service. Have used them for my last couple of oil changes and they are open early, prompt, professional and thorough. I am planning on going there from now Have used them for my last couple of oil changes and they are open early, prompt, professional and thorough. I am planning on going there from now on. More

Replaced the original exhaust system on my 2002 Toyota Tacoma, which was not an easy task. Explained that the work took about 2 hours longer than expected because the old system was badly rusted and reall Tacoma, which was not an easy task. Explained that the work took about 2 hours longer than expected because the old system was badly rusted and really hard to remove. Overall, I think they did a great job! I have been taking my vehicle to Toyota Direct on Morse Road for at least 15 years and never have had a bad service experience, and I feel they have always treated me as a valued customer. More

I received a call from Toyota Direct on August 18 acknowledging that my issue was received from the Toyota Direct Customer Care Center and that Jeremy the service manager would be in touch by the end acknowledging that my issue was received from the Toyota Direct Customer Care Center and that Jeremy the service manager would be in touch by the end of the day. Today is August 28, still no response. Same as when I contacted them in February with another service issue. The grand expansion has profited the dealership at the expense of quality customer service. I never had issues prior to the expansion. More

Great job! Fast service! Got estimate in a timed manner which was fast. Everyone that I talked to was extremely helpful. Fast service! Got estimate in a timed manner which was fast. Everyone that I talked to was extremely helpful. More

I have been having a problem with the low tire pressure indicator and my dearby service center was unable to resolve it. We're hoping by taking to a Toyota dealer the problem will be resolved. The serv indicator and my dearby service center was unable to resolve it. We're hoping by taking to a Toyota dealer the problem will be resolved. The service lounge is above average and the pop corn is quite good, The frozen beverage machine was out of order. More

The whole experience is great! People are accommodating and the place very nice. There are snacks around, sofas to seat and TV while waiting. People are accommodating and the place very nice. There are snacks around, sofas to seat and TV while waiting. More

Great job on my car I have no complaints at all… 10 out of 10 of 10 More