835 Reviews of Toyota Direct - Service Center
The Toyota representative, Jacob, that serviced my car was friendly, helpful, and informative. He also shared that I could ask for him the next time I came in or if I needed additional assistance. This was friendly, helpful, and informative. He also shared that I could ask for him the next time I came in or if I needed additional assistance. This made me feel that he cared and was committed to providing quality service. More
I appreciated that TD took care of what I came in for (a recall repair) and didn't try to sell me other unnecessary services. Thanks! recall repair) and didn't try to sell me other unnecessary services. Thanks! More
Simple online scheduling, timely reminders, regular maintenance and and problems that were found fixed while I was there. No complaints from me. maintenance and and problems that were found fixed while I was there. No complaints from me. More
Prices for basic maintenance are high. Communication was lacking, hadn’t heard about my truck for over 24 hours so I finally had to call in to see if my Tacoma was done yet. Sensor for B Communication was lacking, hadn’t heard about my truck for over 24 hours so I finally had to call in to see if my Tacoma was done yet. Sensor for Blind spot monitor was overly costly. Staff was friendly and work was completed but with the prices being charged, and past problems I have experienced (couldn’t find my truck for over a half hour, and over 2 hour wait for oil change despite having appointment time), I will look elsewhere to have my truck worked on. More
Every thing about the servicing of my RAV4 was first rate. However, an express service for oil change and tire rotation would be welcomed. The express service at my Subaru dealer does not require an rate. However, an express service for oil change and tire rotation would be welcomed. The express service at my Subaru dealer does not require an appointment and is completed in 45 minutes - includes washing the car. More
We had a first amazing experience there from the snacks the service and the quickness very satisfied and so glad we bought our car from you guys the service and the quickness very satisfied and so glad we bought our car from you guys More
The unethical staff lies to get you to take services that your car doesn't need. your car doesn't need. More
Thank you for your service. I am very grateful for the service Toyota did. Thank you again Isatou . I am very grateful for the service Toyota did. Thank you again Isatou . More
It was as easy as possible, from setup to talking with Justin to picking the car up. Justin to picking the car up. More