Toyota of Cleveland

Over the years I've purchased three cars from Toyota of Cleveland. Even though they are 45 miles from my home, I keep coming back. The lservice has been excellent and when I have complaints they have calle Cleveland. Even though they are 45 miles from my home, I keep coming back. The lservice has been excellent and when I have complaints they have called in an effort to resolve the problem. I can't imagine going anywhere else. More

Always professional and a service department I feel like I can trust. They always get my services completed in a timely manner. I can trust. They always get my services completed in a timely manner. More

H I was confused with a couple of things on my car, Eddie explain to me how they worked. Then, they took care of my oil change and there was a recall with something to do with a camera, which they also repai explain to me how they worked. Then, they took care of my oil change and there was a recall with something to do with a camera, which they also repaired! More

Great service on a product the seldom needs anything beyond routine maintenance. Thanks to Jason (Rosco) in service and Nathan in sales for staying committed well after the sale is finalized! beyond routine maintenance. Thanks to Jason (Rosco) in service and Nathan in sales for staying committed well after the sale is finalized! More

We had such a great experience at Toyota of Cleveland! Alfred was the one who helped us, and he was amazing from start to finish. He was patient, knowledgeable, and never made us feel pressured at all—whi Alfred was the one who helped us, and he was amazing from start to finish. He was patient, knowledgeable, and never made us feel pressured at all—which made the whole process so much more enjoyable. Crystal in finance was just as great. She explained everything clearly, made sure we understood all of our options, and kept everything moving smoothly without feeling rushed or overwhelming. Honestly, the entire team was so accommodating and easy to work with. Buying a car can be stressful, but they made it feel simple and seamless. We’re so happy with our purchase and would absolutely recommend asking for Alfred if you’re in the market! More

I have already completed this survey since my service. Great Sevice! Tom Trout continues to run a great service department! I plan to continue my service at Cleveland Toyota. Great Sevice! Tom Trout continues to run a great service department! I plan to continue my service at Cleveland Toyota. More

Added hidden fees There was hidden fees when I used a coupon for a service coupon for a service More

Andy Peek - very knowledgeable of what he’s doing, no pushing, compassionate and professional. Friendly staff, nice waiting room and clean. pushing, compassionate and professional. Friendly staff, nice waiting room and clean. More

They fixed what I needed fixed on my car but left it a mess. The headliner of the car is covered in black finger and hand prints. I’m happy they fixed my car just wish they could have cleaned their mess b mess. The headliner of the car is covered in black finger and hand prints. I’m happy they fixed my car just wish they could have cleaned their mess because now I have to. Also they kept my car 2 days because whoever was suppose to work on it didn’t come to work. Which I understand things happen. Just being my first experience at Toyota wasn’t what I’d expect. Everything was under warranty so I was very happy about that!!! More