Toyota of Cleveland

Juan Carlos Lopez was very good to deal with. We will go back to him when we have further car buying needs. We will go back to him when we have further car buying needs. More

Gregg Bains was an excellent salesman and worked to get the exact vehicle I needed. Employees are friendly and helpful. Only suggestion is that the Finance Department be ready to help the customer afte the exact vehicle I needed. Employees are friendly and helpful. Only suggestion is that the Finance Department be ready to help the customer after the purchase. Waited 45 minutes for someone to come out to help finish the transaction. More

Great experience. Effortless, good contact, and fair trade. They have earned my business in the future. Effortless, good contact, and fair trade. They have earned my business in the future. More

Had a bad experience at another dealership since I was a female and alone. From the start, Alfred listened to me and what I was needing and made the car buying experience so easy! I'd highly recommend him a female and alone. From the start, Alfred listened to me and what I was needing and made the car buying experience so easy! I'd highly recommend him and Toyota of Cleveland to everyone I know! More

Nice facility, friendly service, professional, helpful but not smothering, honest, and timely. Is was a pleasure working with them. but not smothering, honest, and timely. Is was a pleasure working with them. More

Waiting are was very luxurious, had many amenities for customers waiting including food and drinks. Seats were comfortable and plentiful and it was not loud despite being in the middle of the dealership. customers waiting including food and drinks. Seats were comfortable and plentiful and it was not loud despite being in the middle of the dealership. More

Great experience! Jason made certain to keep us up to date on the status of our vehicle arriving and made our buying process easy and fast! Jason made certain to keep us up to date on the status of our vehicle arriving and made our buying process easy and fast! More

Very satisfied with overall service. The First salesman we talked was very pushy. We told him several times that we wanted a brand new car but he kept pushing a used one they had in stoc The First salesman we talked was very pushy. We told him several times that we wanted a brand new car but he kept pushing a used one they had in stock. We left the dealership very frustrated that day. After I got back home I started reading reviews about this dealership and a couple of people mentioned a guy named Jason Keith and how good his service was. Me and my wife decided to give another try and we contacted Jason. He immediately understood our needs and took care of finding us the perfect truck. None of the dealerships around the area had trucks in stock so we had to wait a perfect one to show up. Within 1 week Jason called me and found a Tacoma that was exactly what we were looking for. After we reserved the car (no deposit required for us), it took 6 days for the truck to be delivered at the dealership. Jason is a great guy and I highly recommend him. We love our new truck. More

I worked with Gregg Braine and he was amazing! ! He truly helped me through the process and was attentive to all my needs and questions. He was so nice and easy to talk to along with the rest of th ! He truly helped me through the process and was attentive to all my needs and questions. He was so nice and easy to talk to along with the rest of the staff! I have a beautiful 2022 Rav4 and I LOVE it. I recommend this dealership to anyone and everyone! More

We worked with Jenn, Joey and Crystal. They were a pleasure to work with and did not pressure us into buying a car. They let us decide what we wanted and worked with us to make the deal e They were a pleasure to work with and did not pressure us into buying a car. They let us decide what we wanted and worked with us to make the deal easy. We will definitely refer other to them. More