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Toyota of Cleveland

McDonald, TN

5.0
4,890 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 4,890 reviews

May 05, 2017

Great experience buying used Toyota LC Toyota of Cleveland I recently purchased a used Toyota Land Cruiser at Toyota of Cleveland. The vehicle was serviced and in great condition for being 10 years old. The More

by Recent Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Abdullah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfred Polk, Keith Swafford, Don Roberts, Shaq Daniel
May 08, 2017 -

Toyota of Cleveland responded

Thank you for sharing your experience and for giving us an opportunity!

May 05, 2017

Our Review We were greeted by our Sales Representative, Brandon Moon who sold us our used Mercedes SUV. Our experience was an excellent one & we would recommend More

by Adams1004
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joey Abdullah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Hughes, Brandon Moon, Shaq Daniel
May 08, 2017 -

Toyota of Cleveland responded

Thank you for the 5-star review and for sharing your experience!

May 05, 2017

AMAZING! THIS IS THE BEST DEALERSHIP I HAVE EVER WORKED WIT I had worked with Vimal for a couple of months before I bought my Camry. He was so patient with me and never pushed me to buy before I was ready to. More

by Tdodd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Ratledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vimal Roy
May 08, 2017 -

Toyota of Cleveland responded

Thank you for the kind words and the 5-star review!

May 04, 2017

New car purchase Everyone was so helpful and nice. The process was very easy. Our salesman, Brandon, went our of his way to get us into the car we wanted. I will be More

by Joyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Ratledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Moon
May 09, 2017 -

Toyota of Cleveland responded

Thank you Joyce for the kind words and the 5-star review!

May 03, 2017

Vimal Roy was very friendly and interested in our need We had a good experience the first day we visited the dealership(Sat.) and left there being told we would be receiving a vehicle on Monday since they More

by Pam Price
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tyler Ratledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vimal Roy
May 09, 2017 -

Toyota of Cleveland responded

Thank you for your patience in allowing us to find you the right vehicle and for sharing your experience!

May 03, 2017

They know and do there Jobs well Weather buying new or having your car serviced both are done well. I have no second thoughts about were all the safety points checked or taking off on More

by Dave#9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Trout
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gregg Bain
4.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Peek
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2017 -

Toyota of Cleveland responded

Thank you for your loyalty to Toyota of Cleveland. I see you weren't able to give us 5-stars so if you would like to contact me (Charles Neff) at 423-664-9715 or e-mail me at charlesn@toyotaofcleveland.com, I would love to talk to you about how we can improve.

May 03, 2017

Excellent experience buying my first NEW car! Had the pleasure of being helped by Don Roberts, an excellent salesman and employee for Toyota of Cleveland. He was very helpful and easy to work with More

by Ryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Hughes, Don Roberts
May 09, 2017 -

Toyota of Cleveland responded

Thank you for your loyalty to Toyota of Cleveland!

May 03, 2017

I purchased a great car at a great dealership! I choose to do business at Toyota of Cleveland instead of a Toyota dealership closer to my home because of the outstanding sales and service staff. More

by lindat07
Recommend Dealer
Yes
Employees Worked With
Juan Carlos Lopez, Ryan Hughes
May 09, 2017 -

Toyota of Cleveland responded

Thank you for sharing and giving us an opportunity!

May 02, 2017

Great experience. Vital Roy was great to work with. We got the car and deal we thought right. Working with a professional person (Vimal Roy) was a pleasure. He responded extremely well to all our inquir More

by Bonnie M Prah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vimal Roy
May 05, 2017 -

Toyota of Cleveland responded

Thank you for the kind words and the 5-star review!

May 01, 2017

Honest, straightforward experience. We went to test drive a new 4Runner, it sure if we were ready to buy. Both my salesman and sales manager were eager to find the color car my wife was More

by Damon.pulliam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfred Polk, Vimal Roy
May 01, 2017 -

Toyota of Cleveland responded

Thank you Damon for the 5-star review and for sharing your experience!

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