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Toyota of Cleveland
McDonald, TN
4,889 Reviews
Toyota of Cleveland looks forward to serving you!
Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award.
We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year!
Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles.
We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience!
Call 423-664-9715 to schedule your VIP appointment!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,889 reviews
April 30, 2017
We left with a smile (25665) Brandon Moon was wonderful...he went above and beyond our expectations. We pulled into Toyota of Cleveland just to look and drove away with a new car. Brandon Moon was wonderful...he went above and beyond our expectations. We pulled into Toyota of Cleveland just to look and drove away with a new car. His sincerity was felt and his efforts did not go unnoticed. We also had the pleasure of meeting Shaq, their sales manager, he has personality plus; Tyler, their finance manager, who knew his stuff and humored my curiosity about their state of art financial screen table; and last but not least Joey, the pre-owned manager for his fair evaluation of our trade in. Thank you Brandon for walking up to greet us...you are the reason we stayed and bought our new RAV4 & I love it! More
by Ron-n-Lynn
April 30, 2017
Love! Wonderful, patient, friendly group of people! Will absolutely buy another car from them! They were so patient with the fact the desk had to go through Wonderful, patient, friendly group of people! Will absolutely buy another car from them! They were so patient with the fact the desk had to go through insurance and bankruptcy, and even kept me updated on the repairs done on the car. More
by Stephanie Knowles
April 29, 2017
Amazing Experience This dealership does everything it possibly can to help you purchase or lease a new vehicle. Friendly and personable personnel in both the sales depa This dealership does everything it possibly can to help you purchase or lease a new vehicle. Friendly and personable personnel in both the sales department and service department. Well worth the drive. More
by Audrey
April 29, 2017
We had a wonderful experience at the dealership. Everyone at the dealership was professional and helpful. Our salesman,Vimal Roy, went out of his way to make our experience outstanding. We are so hap Everyone at the dealership was professional and helpful. Our salesman,Vimal Roy, went out of his way to make our experience outstanding. We are so happy with our car. More
by Tahlberg
Employees Worked With
Vimal Roy
April 28, 2017
TIRE ROTATION EMPLOYEES THAT WORK AT TOYOTA OF CLEVELAND ARE SO FRIENDLY AND INFORMATIVE. I REALLY APPRECIATE THE NEATNESS AND COMFORT OF CHAIRS, COFFEE, AND OF CO EMPLOYEES THAT WORK AT TOYOTA OF CLEVELAND ARE SO FRIENDLY AND INFORMATIVE. I REALLY APPRECIATE THE NEATNESS AND COMFORT OF CHAIRS, COFFEE, AND OF COURSE POPCORN. More
by terri
Employees Worked With
April 27, 2017
Maintenance Visit Great A staffer greeted me as I drove into the bay to have our new Prius receive its 5000 mile checkup. I was ushered into a comfortable waiting room, show A staffer greeted me as I drove into the bay to have our new Prius receive its 5000 mile checkup. I was ushered into a comfortable waiting room, shown where coffee, popcorn, water, and soft drinks were available, and told someone would call me as soon as the car was ready. I munched popcorn and drank my water as I caught up on email. About 45 minutes later, the car was ready, with a complimentary wash included, and I was on my way. More
by Gamma
Employees Worked With
April 25, 2017
Great People Great people to buy from they went out of their way to help to help me with my purchase and trade all the way till the end Great people to buy from they went out of their way to help to help me with my purchase and trade all the way till the end More
by Chris M
Employees Worked With
Preston White
April 24, 2017
Great staff Everyone at Toyota of Cleveland was very helpful and friendly. The facility itself was top notch. I would recommend this dealer to anyone who needs a Everyone at Toyota of Cleveland was very helpful and friendly. The facility itself was top notch. I would recommend this dealer to anyone who needs a easy buying experience More
by Tundraowner423
April 23, 2017
Great Experience! The prices at Toyota of Cleveland are lower than the other Toyota dealers around here. Brandon Moon was a fantastic salesman and answered all our ques The prices at Toyota of Cleveland are lower than the other Toyota dealers around here. Brandon Moon was a fantastic salesman and answered all our questions. He gave us a great deal on our new 4Runner and Alfred Polk helped us out with the loan. I would recommend anyone looking at a Toyota to stop by Toyota of Cleveland. More
by barryofguilder
Employees Worked With
Brystal Crisp, Alfred Polk, Charles Neff, Brandon Moon
April 23, 2017
Customer first Your staff is courteous, listens to our needs and explains everything that has been done to our SUV. We could get our vehicle serviced when it was c Your staff is courteous, listens to our needs and explains everything that has been done to our SUV. We could get our vehicle serviced when it was convenient for our schedule. More
by Clmacy68
Employees Worked With
