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Toyota of Cleveland
McDonald, TN
4,888 Reviews
Toyota of Cleveland looks forward to serving you!
Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award.
We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year!
Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles.
We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience!
Call 423-664-9715 to schedule your VIP appointment!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,888 reviews
April 23, 2017
Purchased a new car Very pleased with my overall experience at Toyota of Cleveland. Sales was great. Financial explanation of charges was nice. Management was great. Audr Very pleased with my overall experience at Toyota of Cleveland. Sales was great. Financial explanation of charges was nice. Management was great. Audrey was amazing at helping me find what I wanted! More
by Ashley3meh
Employees Worked With
Other Employees :
Robert Reid, Demetrius Beasley, Audrey Leger
April 21, 2017
My needs were met Very friendly and informative about the auto's I was interested in. Vimal Roy was determined to help me find the right auto for me. Very friendly and informative about the auto's I was interested in. Vimal Roy was determined to help me find the right auto for me. More
by AngelaKing
Employees Worked With
Vimal Roy
April 19, 2017
Service Hello,I am very pleased with the service each time I have had service every one is so helpful,,very professional and nice,thank you. Hello,I am very pleased with the service each time I have had service every one is so helpful,,very professional and nice,thank you. More
by Bblair6
Employees Worked With
Jessica Maradiaga
April 19, 2017
Great experience Got to work with Paul Caesar in buying my Prius. He was very knowledgeable and was able to answer all of our questions. They handled everything with g Got to work with Paul Caesar in buying my Prius. He was very knowledgeable and was able to answer all of our questions. They handled everything with great hospitality and let me come back the next day to pick up my car when I had to leave in the middle of the buying process because I was sick. All around great place to buy a car More
by Briana
Employees Worked With
Paul Caesar
April 19, 2017
Exceptional Experience I took my son up for the purchase of a new four runner. The entire process at Toyota of Cleveland was professional and very efficient. Each part of th I took my son up for the purchase of a new four runner. The entire process at Toyota of Cleveland was professional and very efficient. Each part of the team that we experienced along the way did a fantastic job. We would definitely come back for service and any other purchases More
by Billys09
April 19, 2017
Exceptional Thebron is an excellent and exceptional salesman. Give him a raise and keep him happy. It is employees like him that keeps people coming back and make Thebron is an excellent and exceptional salesman. Give him a raise and keep him happy. It is employees like him that keeps people coming back and makes the business successful. I can no longer say I'm a die hard Ford fan. I love my new truck. You really can teach an old dog new tricks, just sell him a truck that exceeds his expectations. Thank you Thebron. Keep up the good work. More
by R. Banks
April 18, 2017
AMAZING! Soooo A-1 service ALL the way! I have purchased alot of vehicles in my lifetime but this dealership was exceptional from a customer service perspectiv Soooo A-1 service ALL the way! I have purchased alot of vehicles in my lifetime but this dealership was exceptional from a customer service perspective!! My salesperson Rob, the used car appraiser Joey and the finance guy Tyler ( even though he is a Tennessee fan)!! You guys were great! Thank you. More
by stalley
April 17, 2017
Purchase of a new Toyota We returned to Toyota of Cleveland for one reason, that is Gregg Bain. This is the 3rd vehicle we have purchased with Gregg. We had a disappointment We returned to Toyota of Cleveland for one reason, that is Gregg Bain. This is the 3rd vehicle we have purchased with Gregg. We had a disappointment with the Service Dept last year and decided we would not return to this dealership. But as I said, we visited other dealerships, and finally made the decision to return here because we like working with Gregg so much. More
by pjspence
Employees Worked With
April 17, 2017
Purchase of a new car Toyota Cambry Hybrid. I had a very po Great service by salesman Vimal Roy and the rest of the staff. I am very pleased but this question is too long . I have no more to say. Great service by salesman Vimal Roy and the rest of the staff. I am very pleased but this question is too long . I have no more to say. More
by Done
April 15, 2017
Great Car Buying Experience We were searching for a vehicle that had certain features. Our salesperson, Greg Bain, was very helpful in helping us find exactly what we needed. We We were searching for a vehicle that had certain features. Our salesperson, Greg Bain, was very helpful in helping us find exactly what we needed. We appreciated his listening to what we needed and helping us find the perfect car at a reasonable price. This is about the 7th (or more- I've lost count) car that we have bought from Toyota of Cleveland, and the 4th car we have bought from Greg. Needless to say, we will continue to purchase our vehicles from Greg and Toyota of Cleveland. Excellent service as well as excellent sales. We tried the car out yesterday afternoon and drove it home yesterday evening. Greg also sat down with us and explained all the features of the car and how to use them. More
by JoyYates
Employees Worked With
