Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Cleveland
McDonald, TN
4,905 Reviews
Toyota of Cleveland looks forward to serving you!
Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award.
We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year!
Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles.
We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience!
Call 423-664-9715 to schedule your VIP appointment!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,905 reviews
March 06, 2017
Excellent Atmosphere Our experience with everyone was top notch. The entire feel of the dealership was different than I have experienced before. It was my daughter's fir Our experience with everyone was top notch. The entire feel of the dealership was different than I have experienced before. It was my daughter's first car and as soon as I met our salesman I knew we would be buying our car from him. I will recommend Toyota of Cleveland to everyone. More
by Redchel
Employees Worked With
Other Employees :
Zane Carpenter, Phillip Hill, Don Roberts, Charles Neff
March 05, 2017
Service Jessica took the time to explain everything to me. She wanted to know any concerns I had so that they could check my vehicle while it was being servi Jessica took the time to explain everything to me. She wanted to know any concerns I had so that they could check my vehicle while it was being serviced. More
by 4runner13
Employees Worked With
Jessica Maradiaga
March 05, 2017
Trade in for a Highlander The sales rep was clear with any questions we had. The value of our trade in was adjusted to allow us to purchase the new vehicle. The sales rep was clear with any questions we had. The value of our trade in was adjusted to allow us to purchase the new vehicle. More
by Rgowrgow
Employees Worked With
Vimal Roy, Zane Carpenter, Shaq Daniel
March 04, 2017
Amazing, friendly service Demetrius helped me so much to get into my new 2017 Rav4 hybrid! He explained every detail of the car to me and the rest of the staff was friendly, gr Demetrius helped me so much to get into my new 2017 Rav4 hybrid! He explained every detail of the car to me and the rest of the staff was friendly, greeting us with a smile! More
by Pvslugger9
Employees Worked With
Zane Carpenter, Demetrius Beasley
March 04, 2017
Great service and great salesman. We were looking for a car , went to Toyota of Cleveland. A great young man, Vimal Roy came to help us. He answered our questions, took us for a tes We were looking for a car , went to Toyota of Cleveland. A great young man, Vimal Roy came to help us. He answered our questions, took us for a test drive, we told him what we could, he worked with us. He was a great salesman to help us get the car we wanted. More
by Sandf
Employees Worked With
Vimal Roy, Don Roberts
March 04, 2017
Great experience! All the staff was great. Don Roberts and Alfred Polk went above and beyond to get me into a car I wanted.Definitely will be back and sending friends a All the staff was great. Don Roberts and Alfred Polk went above and beyond to get me into a car I wanted.Definitely will be back and sending friends and family. More
by Zhiett
Employees Worked With
Alfred Polk, Don Roberts
March 02, 2017
New 2017 Tacoma Purchase My sales person was very helpful in finding the truck I wanted and keep my informed in the progress of this new purchase. It was easy and painless tho My sales person was very helpful in finding the truck I wanted and keep my informed in the progress of this new purchase. It was easy and painless though out the entire purchase. More
by Joe_Tacoma
March 01, 2017
Windshield sprayers Tom Trout was able to help me with an issue with the windshield sprayers. He was so nice and knowledgeable. This was my 2nd trip, but he made it my la Tom Trout was able to help me with an issue with the windshield sprayers. He was so nice and knowledgeable. This was my 2nd trip, but he made it my last by fixing the problem. Thank you very much. More
by mblair
Employees Worked With
March 01, 2017
Great experience The team was very helpful and worked with us and our budget. We love our car so much! We were not planning on actually buying a car without looking at The team was very helpful and worked with us and our budget. We love our car so much! We were not planning on actually buying a car without looking at a few more, but we after we left the dealership, we called back and put down a deposit. More
by Jessie Bailey
February 27, 2017
Jeff Horton is Awesome!!!!!!! The purchase of my parents 2014 Lexus ES 350 was a pleasant experience. Jeff Horton, was knowledgeable, professional, and focused on getting my paren The purchase of my parents 2014 Lexus ES 350 was a pleasant experience. Jeff Horton, was knowledgeable, professional, and focused on getting my parents the correct vehicle and monthly payment within their price range and budget. I will absolutely come back to Toyota of Cleveland with family members, friends, and for myself. The sales team and management is top notch in my book. Thanks!!!!!!!!!! More
by K.R Jones
