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Toyota of Cleveland
McDonald, TN
4,940 Reviews
Toyota of Cleveland looks forward to serving you!
Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award.
We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year!
Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles.
We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience!
Call 423-664-9715 to schedule your VIP appointment!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,940 reviews
January 03, 2017
Excellent dealer (card from sale says use #25665 on review) I have purchased from Toyota of Cleveland a few times, both sales and service exceed expectations, excellent! Jeff Horton and Tyler Ratledge were exc I have purchased from Toyota of Cleveland a few times, both sales and service exceed expectations, excellent! Jeff Horton and Tyler Ratledge were exceptional in helping make this work! More
by James in Ooltewah
January 03, 2017
Purchased 2016 4 Runner SR5 Limited Great experience. The Staff was very friendly, professional, & fair. Awesome price for the car. Love it! Highly recommend this dealership. Very easy t Great experience. The Staff was very friendly, professional, & fair. Awesome price for the car. Love it! Highly recommend this dealership. Very easy to work with. More
by Kelly 4 Runner
January 02, 2017
We LOVE our new 2016 Toyota 4Runner SR5!!!! We had a great experience at Toyota of Cleveland! Great staff and we love our new 2016 4Runner.... We will definitely be back for our next vehicle :- We had a great experience at Toyota of Cleveland! Great staff and we love our new 2016 4Runner.... We will definitely be back for our next vehicle :-) More
by erin6ronnie
Employees Worked With
Robert Reid, Zane Carpenter, Katie Blair
January 02, 2017
Tacoma purchase I had a really good experience at Toyota of Cleveland. The dealership personnel were friendly and helpful as well as well informed and knowledgeable I had a really good experience at Toyota of Cleveland. The dealership personnel were friendly and helpful as well as well informed and knowledgeable about their product More
by Dakilli
Employees Worked With
Roger Thompson, Phillip Hill
January 01, 2017
Love shopping at Toyota of Cleveland We always have a great experience at Toyota of Cleveland. Greg and Jr were very helpful and friendly. We will definitely be making our next purchase h We always have a great experience at Toyota of Cleveland. Greg and Jr were very helpful and friendly. We will definitely be making our next purchase here. More
by Fonda Marr
January 01, 2017
An outstanding experience. Everyone there was very courteous and helpful. It was the best experience I've ever had with a car dealership. I would recommend them to everyone wh Everyone there was very courteous and helpful. It was the best experience I've ever had with a car dealership. I would recommend them to everyone who is looking for the best deal and experience More
by vetkeith
December 30, 2016
Oil Filter Change Under Extended Protection Plan I was impressed with the service since I showed up early and they got the car in right away. Secondly they washed the car because I asked. The only I was impressed with the service since I showed up early and they got the car in right away. Secondly they washed the car because I asked. The only thing I would have liked was for them to vacuum the front floor boards since they had some pebbles on them This helps protect the carpet and the resale of the car someday since the carpet would last longer. Overall I was very impressed and happy with the service provided. More
by Merwins
Employees Worked With
December 30, 2016
Friendly They Listened to our vehicle criteria and limited financial capabilites to help us find a great deal. Thankful for the great experience and the frien They Listened to our vehicle criteria and limited financial capabilites to help us find a great deal. Thankful for the great experience and the friendly atmosphere. More
by Tribute2016
Employees Worked With
Brad Doty
December 27, 2016
Go There! Friendly, professional, helpful, respectful (no pressure.) I went as a "tag-along" with my husband but the dealership personel always included me in Friendly, professional, helpful, respectful (no pressure.) I went as a "tag-along" with my husband but the dealership personel always included me in the conversation. More
by Tag-along
December 27, 2016
Great Experience The salesmen helped me decide between buying a new or used car. I was very skeptical about buying used because I have been burned in the past. They we The salesmen helped me decide between buying a new or used car. I was very skeptical about buying used because I have been burned in the past. They went over every detail with me on both vehicles and really tried to tailor it to my specific needs. Ending up with a used car that was in great shape and came with a warranty! Happy with my choice! More
by JenDobbs40
