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Toyota of Cleveland

McDonald, TN

4.9
5,335 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 5,335 reviews

April 19, 2026

Great service friendly customer care team. I was early for my appointment but they got me in. More

by BDOCKERY03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelia Caronia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2026 -

Toyota of Cleveland responded

Thank you for taking the time to share your service feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Angelia and our team, and we look forward to working with you again. Justin Chretien General Sales Manager 423-664-9715

April 19, 2026

Micheal Covington and all that helped me was fantastic! ! I would refer anyone to Toyota Of Cleveland. They made buying a Toyota very smooth and easy! highly recommended!!! Look forward doing more business More

by FISHINGFANCY05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Dylan Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Alton
Apr 19, 2026 -

Toyota of Cleveland responded

It’s great to hear how smoothly everything went during your Toyota purchase. Thank you for recommending our team. We look forward to assisting you again soon. Justin Chretien General Sales Manager 423-664-9715

April 18, 2026

Brett and the financial guy were very helpful and very appreciate them working with me. More

by Riccoreddog
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2026 -

Toyota of Cleveland responded

We appreciate your feedback about Brett and our finance team’s support. Enjoy driving your new Toyota Tacoma Hybrid and reach out if you need anything in the future. Justin Chretien General Sales Manager 423-664-9715

April 18, 2026

Matthew was very helpful even though the issue wasn't resolved. Toyota is cheap and won't give me the cord I need. More

by Wspincrest8
Recommend Dealer
Yes
Employees Worked With
Matthew Reagan
Apr 20, 2026 -

Toyota of Cleveland responded

Thanks for sharing your thoughts about your experience with Toyota of Cleveland. Matthew and our team appreciate your business and hope to see you again soon! Justin Chretien General Sales Manager 423-664-9715

April 18, 2026

Excellent customer service! Angela is so easy to work with. She goes the extra mile for her customers! More

by NTURNER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelia Caronia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2026 -

Toyota of Cleveland responded

We’re delighted Angelia made everything so effortless. She takes pride in delivering outstanding care to every customer. Thank you for sharing your experience and we look forward to your next visit. Justin Chretien General Sales Manager 423-664-9715

April 18, 2026

Awesome dealership to work with. They were very fast doing paperwork. I didn't have to wait and spend my whole day had the dealership.. More

by y.powe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Standridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julien Allinder
Apr 18, 2026 -

Toyota of Cleveland responded

Hello there. We are glad Tyler and our team completed your new Toyota Camry paperwork swiftly so you could get back to your day. Enjoy every drive. Justin Chretien General Sales Manager 423-664-9715

April 17, 2026

You worked with me to do my 115,000 mile service along with the battery recall so I could come once instead of two times More

by Sue B. Smith
Recommend Dealer
Yes
Apr 18, 2026 -

Toyota of Cleveland responded

Hi Sue! We're glad to hear we could make your service visit at Toyota of Cleveland efficient and convenient. Thank you for choosing us!

April 17, 2026

Matt has been amazing to work with! We have purchased 2 vehicles from him and will continue to use him for future purchases. More

by joshdwilson17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Frady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2026 -

Toyota of Cleveland responded

Thank you for praising Matthew’s support. We’re honored that you chose Toyota twice and look forward to assisting you with future purchases. Justin Chretien General Sales Manager 423-664-9715

April 17, 2026

Organized. Courteous Professional convenient waiting area Clean, neat building I think I've told you all I can. I have had no problems with this dealersh More

by Isabella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2026 -

Toyota of Cleveland responded

We’re delighted to hear our service for your Toyota Sienna was organized and courteous. It’s great to know our clean facility and comfortable waiting area made things convenient. Luis and our team appreciate your feedback and look forward to assisting you again. Justin Chretien General Sales Manager 423-664-9715

April 16, 2026

Efficient, straight forward, easy process Eddie was friendly, explained everything well and made sure I was informed. The whole process was easy and efficient. More

by brooke_humble
Recommend Dealer
Yes
Employees Worked With
Eddie
Apr 16, 2026 -

Toyota of Cleveland responded

It’s great to hear the service process was straightforward and efficient for your Toyota. Thank you for noting how clearly everything was explained and for trusting us with your maintenance needs. Justin Chretien General Sales Manager 423-664-9715

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