Toyota of Cleveland

It was very pleasant. The coffee was also good. My car was serviced and taken care of. The coffee was also good. My car was serviced and taken care of. More

I had such an awesome experience with them that I will send everyone I know to Toyota of Cleveland. I will not shop for a vehicle anywhere else. send everyone I know to Toyota of Cleveland. I will not shop for a vehicle anywhere else. More

Confirmed time of the scheduled MAINTAINCE prior to scheduling- reception confirmed 20-30 mins. After 75 mins, I asked for a status update since my daughter had a medical appointment. Service advisor, scheduling- reception confirmed 20-30 mins. After 75 mins, I asked for a status update since my daughter had a medical appointment. Service advisor, Andy Reed, spoke down to me about scheduling appointments for an hour. Still over an hour for a 20-30 min maintenance. Do better and align service times across your teams. More

Such a great company! They were the easiest to work with and valued our business. Will go back! They were the easiest to work with and valued our business. Will go back! More

Always a perfect experience, very nice, clean waiting area and very pleasant employees. I continue to have my Toyota serviced there. area and very pleasant employees. I continue to have my Toyota serviced there. More

Called and got appointment the same day and Matthew was very good at his job keeping me informed very good at his job keeping me informed More

Never have an issue with the dealership and most times excellent service but for the last two times I haven't received any information at the conclusion of service. excellent service but for the last two times I haven't received any information at the conclusion of service. More

Toyota of Cleveland is my go to dealership because they consistently treat me with care and understanding. They work hard to meet my requests and they do so with genuine care. Gregg Bain is the absolute be consistently treat me with care and understanding. They work hard to meet my requests and they do so with genuine care. Gregg Bain is the absolute best salesman and makes buying a vehicle enjoyable. He is informative and down to earth. I can count on him to look out for my best interests every time I am looking to trade a vehicle or buy a new one. Shane Defoor is a manager there and I had the pleasure of working with him through my latest purchase. All of the managers always greet me by name and are very welcoming. In finance I had the opportunity to work with Taylor Alton. He was very knowledgeable and a pleasure to work with through the final stages of purchasing my new vehicle. Overall the team that worked with me through this purchase went above and beyond my expectations and helped me find my perfect vehicle. I continue to come to TOC because they have never failed me from sales to service. It’s like they are family. I highly recommend them because they truly are the best! More

Great service staff and technicians that listen to and address customer concerns. Mechanical work is outstanding. address customer concerns. Mechanical work is outstanding. More

In the 40 years I’ve been buying vehicles, this has been one of the easiest transaction I’ve ever had. Kenny Jones was excellent to deal with and Tyler Ratledge, took the time to help us complete the proces one of the easiest transaction I’ve ever had. Kenny Jones was excellent to deal with and Tyler Ratledge, took the time to help us complete the process. Awesome experience. More