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Toyota of Cleveland

McDonald, TN

5.0
4,542 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 4,543 reviews

April 30, 2024

Great experience with Tyler and Justice with buying a great used RAV4. Tyler was very knowledgeable on all trim models of the RAV4 and helped me make a decision on which one I want to get that would be r More

by jordanmcgrath001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelia Caronia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Toyota of Cleveland responded

We're delighted to know that Tyler, Justice, Angelia and Andrew made your experience at Toyota of Cleveland a memorable one! We always aim for transparency and smooth transactions. Looking forward to assisting you with your next vehicle purchase in the future!

April 29, 2024

We were blessed when we met Alfred as we came in the door, and then he worked with us for several hours to purchase our Grand Highlander. We were able to trade two vehicles in, and that brought our tax More

by rtrdpilot
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Keith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Toyota of Cleveland responded

We're so glad to know that Alfred was able to assist you in finding your Grand Highlander at Toyota of Cleveland! It's great hearing about the positive impact on your tax bill. We appreciate any recommendations and look forward to serving your family and friends in the future!

April 28, 2024

Jason Keith was our main salesperson and was awesome. We had a vehicle on order and he kept us updated on the status. However, we changed our minds and went with another vehicle and he was still very h More

by CS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Ratledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Keith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Maddox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Toyota of Cleveland responded

Hi CS! We're delighted to know that Jason and Logan provided you with such a great experience at Toyota of Cleveland. Their teamwork is indeed something we are proud of! Thanks for the recommendation, it means a lot to us. Enjoy your vehicle!

April 28, 2024

It was a pleasure working with all members of the Toyota team. Fidel was my salesman, he was very professional and knowledgeable in every car I looked at and made my entire process a delight. Shane and Tyle More

by brandiee121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane DeFoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fidel Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Ratledge
Apr 30, 2024 -

Toyota of Cleveland responded

Hi Brandi! We're so glad to know that Fidel, Shane, Tyler and Julien from our team at Toyota of Cleveland made your car-buying experience a delight! We strive for professionalism and knowledge in every interaction. Thank you for choosing us, we look forward to serving you again in the future!

April 28, 2024

Sales consultant Greg Bain was excellent to work with. The dealership overall, sales and service, gave us confidence that the price was fair and we could rely on good service down the road. More

by Jim
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gregg Bain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Toyota of Cleveland responded

Hi Jim! We're glad to know that Greg and our team at Toyota of Cleveland provided you with an excellent experience. We look forward to providing great service in the future as well!

April 27, 2024

Helped me get a new car quick and very easily, not a single problem occurred. More

by elias baker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Burr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Toyota of Cleveland responded

Thank you, Elias! We're glad you felt taken care of here at Toyota of Cleveland! Enjoy your new ride!

April 26, 2024

Best experience yet buying a new vehicle. These guys went above and beyond my expectations. I would definitely recommend working with these guys for anyone wanting a new vehicle. They made i More

by Jojomo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane DeFoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Toyota of Cleveland responded

We're delighted to know that our team at Toyota of Cleveland exceeded your expectations and made the car buying process stress-free for you. Your recommendation means a lot to us! Enjoy your new vehicle, we'll be here if you need anything in the future.

April 25, 2024

Everyone there was very friendly. The salesman was a good guy and not pushy like others tend to be. Very nice and clean establishment too. More

by daniel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Toyota of Cleveland responded

Daniel, we're glad to know you had a positive experience with our team at Toyota of Cleveland. We always aim for friendly service and a comfortable environment. Thanks for the review!

April 24, 2024

Fidel is a great salesman. Knew exactly what I needed at the right price point More

by Ethan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fidel Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Toyota of Cleveland responded

We really appreciate you taking the time to leave Toyota of Cleveland this awesome review, thank you!

April 23, 2024

.y sales person Kenny Jones did a great job communicating with me and great followup More

by Lincoln
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Toyota of Cleveland responded

Hi Lincoln! Thank you for leaving us this five-star review and kind words about Kenny from our sales team at Toyota of Cleveland! We'll see you next time!

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