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Toyota of Cleveland
McDonald, TN
4,910 Reviews
Toyota of Cleveland looks forward to serving you!
Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award.
We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year!
Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles.
We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience!
Call 423-664-9715 to schedule your VIP appointment!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,910 reviews
July 09, 2023
We are very happy with the new car and everyone at the dealership was very helpful, especially Jason Keith. dealership was very helpful, especially Jason Keith. More
by Kathi
July 04, 2023
Jason was super helpful, honest, and assisted us in any way that was necessary on the purchase of our new (to us) Toyota Tacoma. We would recommend him to anyone. way that was necessary on the purchase of our new (to us) Toyota Tacoma. We would recommend him to anyone. More
by Volunteerk9
Employees Worked With
July 03, 2023
I bought a Kia Sportage here for a great deal! Juan Carlos was so helpful and kind and make the experience so much easier. Meeting with the financial team was a sigh of relief and they made sure t Juan Carlos was so helpful and kind and make the experience so much easier. Meeting with the financial team was a sigh of relief and they made sure that I had a solid plan that fit in my budget! More
by rhbgreen29
July 01, 2023
Juan and Julian were the best men for the job. Absolutely excellent customer service and professionalism. Ask for Juan! Absolutely excellent customer service and professionalism. Ask for Juan! More
by austinchambers
June 30, 2023
This dealer was great to work with. Had a great experience. I will be refering them Had a great experience. I will be refering them More
by Davidraymer7
Employees Worked With
June 29, 2023
Austin has the patience of a saint! He and the whole team worked so well with me to get me a vehicle that I wanted and loved and could afford. If you visit this dealership, ask for Aust He and the whole team worked so well with me to get me a vehicle that I wanted and loved and could afford. If you visit this dealership, ask for Austin Owen! You won’t be disappointed. More
by Alex3
June 27, 2023
After several purchases at the Cleveland, Tennessee Toyota dealership, we won't go anywhere else. Toyota dealership, we won't go anywhere else. More
by Mary Hall
June 27, 2023
2010 Prius broke down in the area due to disconnected intake manifold hoses. Cleveland Service dept was responsive to help get us back on the road, but they did not discover the root cause of the vacuum intake manifold hoses. Cleveland Service dept was responsive to help get us back on the road, but they did not discover the root cause of the vacuum hose problem. So 200+ miles later our Prius engine stopped working again right off interstate 75. We lost another day of travel and the added costs. The second Toyota dealer then did more research and discovered a related TSB that Cleveland Toyota did not uncover, and we had replaced a purge valve canister. Green's Toyota in Lexington did solve the problem. We wish our first visit to Toyota of Cleveland had figured it out with our first breakdown. More
by jekcmm
Employees Worked With
June 27, 2023
I pressure from anyone. Experience with Josh was great…he was very knowledgeable and extremely wonderful to work with regarding our auto purchase. Experience with Josh was great…he was very knowledgeable and extremely wonderful to work with regarding our auto purchase. More
by Teeingup
Employees Worked With
June 26, 2023
Professional, friendly, honest, explains well regarding purchase, knowledgeable in all aspects, Josh and Justice were awesome. purchase, knowledgeable in all aspects, Josh and Justice were awesome. More
by Teeingup
Employees Worked With
