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Toyota of Cleveland - Service Center

McDonald, TN

4.9
344 Reviews

344 Reviews of Toyota of Cleveland - Service Center

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May 14, 2025

Service was as promised, all went as expected. Check out was very convenient and courteous. Honored coupon that was sent to me by ToC. More

by jeffrey.l.bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Shadgett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Toyota of Cleveland responded

Jeffrey, we're delighted to hear that your service experience at Toyota of Cleveland was convenient and met your expectations. Thanks for sharing this feedback with us!

May 14, 2025

They do good work and do exactly what I want done. They let me know if anything else is needed and allow me to decide what to do about it. More

by Vondey007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelia Caronia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Toyota of Cleveland responded

Thank you for the positive feedback about our Toyota of Cleveland team! It's our privilege to serve you and we look forward to continuing to do so in the future!

April 25, 2025

Dealt with this group for years,the whole family,Great people service and sales department More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Trout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelia Caronia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane
Apr 28, 2025 -

Toyota of Cleveland responded

Bill, thank you for your loyalty and feedback! We look forward to serving you again in the future. Safe travels! - The Toyota of Cleveland Team

April 14, 2025

Very friendly staff and service is excellent. They advised an approximate time to take for the service and usually completed earlier. The dealership is top notch and and the sales staff will wo More

by Donalosi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monte' Burney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Ratledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Toyota of Cleveland responded

Donalosi, we're delighted to hear that you had such a positive experience with our team at Toyota of Cleveland. Thank you for recommending us and highlighting the efforts of our staff! We look forward to assisting you again in the future.

April 12, 2025

I have trusted Toyota of Cleveland for years. That is the reason I buy there and drive from Chattanooga to Cleveland for all my maintenance. More

by Betty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Apr 14, 2025 -

Toyota of Cleveland responded

Betty, we're honored by your continued trust in Toyota of Cleveland and appreciate you making the drive from Chattanooga for our services. Thank you for being a loyal customer!

April 12, 2025

There is nothing I would Not recommend about Toyota of Cleveland to make this post brief, except I wanted to purchase a Supra or similar and found that ingress and egress to the cabin had expired due to m More

by ratchettt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Trout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Toyota of Cleveland responded

Ratchettt, thank you for your continued loyalty to Toyota of Cleveland since 2006! We're delighted to hear that our team consistently provides superior service and dedication. If there's anything else we can do for you, just let us know!

April 06, 2025

Friendly, prompt, courteous service. If I have an issue with service or my vehicle, they listen to my concerns. More

by prc1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelia Caronia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Toyota of Cleveland responded

Thank you for sharing your experience with us! We're glad to hear that our team at Toyota of Cleveland provided friendly and attentive service. We appreciate your feedback and are here whenever you need assistance!

April 03, 2025

Friendly staff; knowledgeable Staff. When I bring my van for service and is finished the young man who checked me in, explains everything dome and answers any questions I may have. More

by Isabella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Shadgett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Toyota of Cleveland responded

Isabella, we're delighted to hear that our team at Toyota of Cleveland provided you with friendly and knowledgeable service. Thank you for sharing your experience!

March 28, 2025

Toyota of Cleveland in TN is AMAZING with the very BEST customer service available!!! Monte’ ! Kevin ! Tyler! Amanda ! And the financing lady ! Are a few of why we will never buy another car or get service More

by Tammy Van Maanen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monte' Burney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Ratledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Phifer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Standridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Toyota of Cleveland responded

Tammy, we're delighted to hear that Monte’, Kevin, Tyler, Amanda and the rest of our Toyota of Cleveland team provided you with such exceptional service! Thank you for your loyalty and kind words.

Mar 28, 2025 -

Tammy Van Maanen responded

You guys are awesome! We’ve never used a dealership to buy a car. Now we’ll never use anyone but yall!!!

March 28, 2025

If you are looking for Professional! Convenient! Friendly! Trustworthy! car service, LOOK NO FURTHER than Toyota of Cleveland in TN!!! I’ll never buy a car or have it serviced anywhere e More

by Tammy Van Maanen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monte' Burney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Phifer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Keith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Toyota of Cleveland responded

Tammy, we're delighted to hear that our team at Toyota of Cleveland has earned your trust and loyalty! Thank you for the fantastic feedback. We're here whenever you need us!

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