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Toyota of Des Moines
Grimes, IA
6,956 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 6,956 reviews
April 27, 2021
Everyone in Sales and Service is helpful and eager to please. Love the diagnostic video of my car that was sent to me while waiting for oil change and tire rotation. Expected to wait an hour but was in a please. Love the diagnostic video of my car that was sent to me while waiting for oil change and tire rotation. Expected to wait an hour but was in and out in 30 minutes. Amazing! More
by that's_funny
April 26, 2021
I feel that everyone is eager to please the work is always explained to the customer they provide pick up and delivery which is very important to me always explained to the customer they provide pick up and delivery which is very important to me More
by nk4209
Employees Worked With
do not know names
April 26, 2021
Everyone is very pleasant and helpful. I have no complaints about the sales or service departments. The ladies at the front desk have a great sense of humor. The finance man was very nice as well. W complaints about the sales or service departments. The ladies at the front desk have a great sense of humor. The finance man was very nice as well. Wish I could remember his name. More
by ajwiley257
Employees Worked With
Hugh Sheppard
April 24, 2021
Both Andy and Ryan were attentive to our needs. Andy made the sale by being knowledgeable without being pushy. We appreciated that. We look forward to continued collaboration. the sale by being knowledgeable without being pushy. We appreciated that. We look forward to continued collaboration. More
by Andrewss
April 24, 2021
Steve Hennigan did an amazing job. He is friendly and very knowledgeable. Answered all my questions. Patient and trustworthy. It was a pleasure buying a car from him. very knowledgeable. Answered all my questions. Patient and trustworthy. It was a pleasure buying a car from him. More
by GoldyISU
Employees Worked With
Steve Hennigan , Spencer Stover, Marcy Davis
April 23, 2021
They were extremely kind and welcoming! Chad was patient and reassuring as was Deb who answered all our questions. The entire staff appeared to be willing to help. My husband and I want to thank you patient and reassuring as was Deb who answered all our questions. The entire staff appeared to be willing to help. My husband and I want to thank you for such a good Experience. More
by Mike and Dee hummel
Employees Worked With
Other Employees :
Chad Millhollin deserves at least five stars!
April 22, 2021
Everyone from receptionist to salesman to financing was friendly and not pushy about getting me on the path to owning my vehicle. They were very efficient and upfront. friendly and not pushy about getting me on the path to owning my vehicle. They were very efficient and upfront. More
by Rib469
April 21, 2021
Steve Henigan contacted me to let me know my lease was Steve Henigan contacted me to let me know my lease was ending soon. We visited by phone about my vehicle needs and then set an appointment to come in Steve Henigan contacted me to let me know my lease was ending soon. We visited by phone about my vehicle needs and then set an appointment to come in. He was totally prepared with everything I had asked for. Even lowered my monthly lease payments on a beautiful 2021 Toyota Corolla. Also a big shout out to Ryan McClanahan who completed the lease paperwork for me and made sure this 74 year old grandmother was understanding everything I was signing and couldn't have been nicer or more professional. Thank you Steve and Ryan for a great experience at Toyota of Des Moines! More
by Carolyn
April 15, 2021
Great Service and did not take all day, real friendly also, will buy again. ask for Ian, he will take care of you. second car I have bought from Toyota and Ian treated me great both times. Maybe negotiat also, will buy again. ask for Ian, he will take care of you. second car I have bought from Toyota and Ian treated me great both times. Maybe negotiated the price a little more. More
by wbtb2009
April 15, 2021
Like how they work my car in for service if I'm able to drop it off at beginning of the day instead of waiting week or two to get a service. drop it off at beginning of the day instead of waiting week or two to get a service. More
by Hank
Employees Worked With
