Toyota of Des Moines - Service Center

Service/Maintenance could do better at communicating with customers and setting expectations on repairs. There's been a few hiccups but what I appreciate about Toyota of Des Moines is they own up to mistakes customers and setting expectations on repairs. There's been a few hiccups but what I appreciate about Toyota of Des Moines is they own up to mistakes and do their best to fix things. More

They were great to work with they had the car ready to go in a short period of time we needed a hitch put on and they came through. in a short period of time we needed a hitch put on and they came through. More

Easy to schedule the appt, was able to pull in and they were ready for me. Check out was easy as well were ready for me. Check out was easy as well More

Check invoice. Amount doesn't add up. New Scam Misc. and Insurance fee for oil change? There is no detail explaining whar it ia or what it covers. Coupon 79.95 Oil Amount doesn't add up. New Scam Misc. and Insurance fee for oil change? There is no detail explaining whar it ia or what it covers. Coupon 79.95 Oil change. Total almost $100. Have all my receipts from past services. This is a new dealer scam. Go elsewhere. More

Fast service. Good doughnuts ?? Nice people good communication fast service and very good doughnuts thanks for the service Good doughnuts ?? Nice people good communication fast service and very good doughnuts thanks for the service More

fast friendly service had my car done sooner then expected. I also enjoyed the video provided to show car status expected. I also enjoyed the video provided to show car status More

The people at Toyota of Des Moines were courteous and helpful. I would highly recommend them to friends and family. helpful. I would highly recommend them to friends and family. More

Service was fine, I just struggle with the cost. $140 for an oil change and tire rotation that took roughly 1/2 hour. $140 for an oil change and tire rotation that took roughly 1/2 hour. More

What is so hard about putting a sticker in the window for next oil change due date and miles??????? next oil change due date and miles??????? More

Easy to schedule appointments. I thought it took a long time for appointment but Gabe told me it was bc of over noon hour. I just need to remember to schedule earlier in the day. I thought it took a long time for appointment but Gabe told me it was bc of over noon hour. I just need to remember to schedule earlier in the day. More