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Toyota of Des Moines - Service Center

Grimes, IA

4.6
1,937 Reviews
Call Service Center (515) 276-4911

1,937 Reviews of Toyota of Des Moines - Service Center

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June 15, 2024

I was out of town when I made the appointment and had a limited window for the service. They got me in quickly and the service took less than an hour and all conditions were addressed. More

by WESERTCAMP1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Millhollin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 15, 2024

They were able to get me in quickly for servicing of my vehicle before I left for a conference. More

by bbeaniee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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June 15, 2024

Service department was fabulous. Wait time was short. Service advisor was knowledgeable and helpful.i appreciated their service. More

by rgfrog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 14, 2024

They came and picked up my car, serviced my car and returned it! Love that free service. Will use this service center again. It was easy to set up time and day for service. Thank you Toyota of Des M More

by BARBARAROSST
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know who serviced my car
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Jun 14, 2024 -

Toyota of Des Moines responded

Sounds fantastic! We're happy you loved the convenient pick-up & service. See you next time at Toyota of Des Moines!

Helpful
June 14, 2024

Great service in the service department. I do wish the complementary car wash was closer to the dealership. More

by JANKELLOGG44
Recommend Dealer
Yes
Employees Worked With
Jerry grey
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June 14, 2024

Great service. Jose was helpful and got me a quote quickly. The service communication and video of findings with recommendations was great. More

by Dan hull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Helpful
June 14, 2024

Quick in and out service not pushy on replacing air or cabin filters. Just let me know they should be changed More

by rbauer9022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 14, 2024

Thank you for being there and doing your job completely, .timely and in a friendly manner More

by CHAMBERSJM6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 14, 2024

I love the video formy car inspection. It is fantastic. I wish the battery could have 3 year full warranty like Sam's club. More

by DIANNEDAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry
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June 13, 2024

Everything is good. Friendly and professional staffs. Nothing to complain. Would definitely recommend toyota to others. More

by Calvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McClanahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Doering
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon McClatchey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Schulz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Colton Powers
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Toyota of Des Moines responded

Fantastic to hear! Friendly and professional staff are what we strive for. Thanks for recommending Toyota of Des Moines!

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