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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,788 Reviews

3,788 Reviews of Toyota of Des Moines - Service Center

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August 13, 2025

We had our tires rotated. We will continue to do this through our service contract provided from getting a new vehicle. More

by lstecker6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Grim
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2025

The personnel are so nice and they are amazing people. They are the greatest in town More

by Cruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2025

A really good place to go very friendly very knowledgeable and they really like taking care of the customers and I always will be going to Toyota of Des Moines as long as I'm driving thank you t More

by HVJA9501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Amodeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brock Grim
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2025

It was quick and easy, going in and out. Would recommend for others to check out. More

by JUSTINBOYLES02
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2025

The estimate at time of service was higher than online estimate. Not clear on estimate time of completion. Video provided insight into the current state of my vehicle More

by mandi.r.parker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not recall the name of the man I worked with
August 12, 2025

They did a good job and time efficient way. Had good communication. It is much appreciated ! More

by SJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2025

Ian was great to work with. He listened to my concerns and was able to diagnose my car and explain next steps. More

by Kat Betz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2025

Always great service. Glad to be able to schedule service on a Saturday. Friendly staff and free coffee. More

by AA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brock Grim
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2025

Very helpful, takes time to explain what needs to be done and why. Quotes accurate prices before does additional work. Very friendly More

by CAPOCIUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2025

The dealer always seems to keep your appointment time on schedule. Appreciate that portion of the complete service experience More

by NEIL.RUNELLA49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.