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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,675 Reviews

3,675 Reviews of Toyota of Des Moines - Service Center

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July 09, 2025

People are very professional and the process is smooth. I like the video about repairing. More

by DIANNEDAI
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Madison
July 09, 2025

Always had a great and quick interaction with the sales department and the service staff. More

by Cycats23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2025

No dashboard settings and cat play wouldn’t after oil change. No video sent to me after service. More

by C.HOMAN.SCHUEMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ian Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2025

Very kind and thoughtful Considerate and courteous Thank you you you you you you you More

by JAYNEDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Grim
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2025

Very helpful and friendly. Made me feel very good about choosing to go to Toyota over where I was going. More

by robarber1745
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2025

Ian has been extremely helpful. And getting the coupon for the free car wash was a huge plus this last time we were there!! More

by greengirl1321
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Davis
July 07, 2025

I was told they had ordered me a part for a recall on my vehicle and made an appointment. It took a little over two hours. My car still smells like gasoline, which they said 'would dissapate.' More

by emily_varichak
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Wagner
July 06, 2025

Friendly servive, I wish a service center was a bit closer to the center of Des moines More

by M.T.PEIFFER.FAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
3.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brock Grim
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2025

Was traveling from Minneapolis to Dallas/Fort Worth. Warning lights came on 10 mi south of Des Moines. Was stranded and had to be home in two days. Spent night in car at Toyota dealership lot. Altho More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Murray. 5 star
July 06, 2025

I was very happy with the service I received. I was early and they still got me in right away. Everyone I worked with was very professional and helpful. More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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