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Toyota of Hackensack
Hackensack, NJ
4,017 Reviews
Founded in 1981 in Hackensack, New Jersey, Toyota of Hackensack is a premier dealership to find your next pre-owned or new Toyota. Our dedicated team of sales professionals and our knowledgeable service department will help you find what you need and get you on the road as soon as possible. If you're unsure of where to purchase your next car, check out a few of these reasons that make us ahead of the rest.
There are other dealers out there, but not all are up to the task of delivering exceptional customer service. In the past, we've received numerous awards like the Parts & Service Excellence Award and the #1 Toyota Certified Pre-Owned Dealer. However, the one that we have the most pride in is our President's Award. Each year, Toyota bestows this top award on only a few dealerships in the country based on excellent reviews in sales and service satisfaction, vehicles delivery excellence, and employee training and certification.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,017 reviews
February 27, 2020
Friendly & efficient Jay was very helpful and sales associate Yameline Zambrana was excellent, she was very friendly, made you feel very confortable, and really went out o Jay was very helpful and sales associate Yameline Zambrana was excellent, she was very friendly, made you feel very confortable, and really went out of her way to help. She really knew her job very well. More
by maryfrolow27
Verified Customer
February 27, 2020
Excellent sales team billy Coll took care of all my needs along with Joey Hunkin in service and Sam Musarra and Mario Puentes and stephen Rosen along with Joey Hunkin in service and Sam Musarra and Mario Puentes and stephen Rosen More
by JMARCHESANO15
February 27, 2020
Joe Huncken is a great advisor thank you Hackensack Toyota I will see you next time I need service for my car I appreciate your help thanks Toyota I will see you next time I need service for my car I appreciate your help thanks More
by DSHERLOCK33
Employees Worked With
Other Employees :
Alejandro Corpuz, Mary Green, Miriam Shanken, ANGEL ALVAREZ
February 26, 2020
Honest straight shooters.They keep and honor their Honest straight shooters. They keep and honor their word. Fast service- No BS! Service is fast - Receptionist is very courteous and friendly. Goo Honest straight shooters. They keep and honor their word. Fast service- No BS! Service is fast - Receptionist is very courteous and friendly. Good staff overall. Jose and Tony were very helpful. More
by joeluisbatista
February 26, 2020
To cut it short, the employees actually makes me happy all the time while they dealing with me starting from sales staff, finance manager, work shop and the car info. instructor, they all makes my dream c all the time while they dealing with me starting from sales staff, finance manager, work shop and the car info. instructor, they all makes my dream come true as fast as I can’t imagine it’s happened and have the car I am looking for and took it home in one hour, thank you very much. More
by ALAAABDALA
February 25, 2020
I love the service at Toyota. But I have to mention I love the service at Toyota. But I have to mention the best of the best is sussana. She is always so helpful and goes the extra mile to help a I love the service at Toyota. But I have to mention the best of the best is sussana. She is always so helpful and goes the extra mile to help a customer out. The only thing I would need to mention is the long wait when they lost my keys . at the end of service. Other then that they were awesome. I am giving To give Toyota service 5 Stars do to the excellent, honest, warm, friendly customerService I receive from Susanna. She was a life saver. Thank you so much sussana!! More
by MGREAL16
Employees Worked With
February 24, 2020
Car was serviced as quickly as possible on a Saturday and I had not made an appointment. Customer service was excellent; Olga Granda was helpful and went above and beyond. I had not made an appointment. Customer service was excellent; Olga Granda was helpful and went above and beyond. More
by EMILYJ412
Employees Worked With
Olga Granda
February 24, 2020
Toyota of Hackensack is a dealer that goes above and beyond to help customers that have out of the box problems with their vehicles and their location. beyond to help customers that have out of the box problems with their vehicles and their location. More
by GERRYZ1NC
Employees Worked With
Lou and Joe in service.
February 24, 2020
Great car buying experience This was the second time I've leased a car from Toyota of Hackensack, both positive experiences with quick service. The leasing program with servicin This was the second time I've leased a car from Toyota of Hackensack, both positive experiences with quick service. The leasing program with servicing etc has is really great and they had me in/out in no time More
by palmamg
Employees Worked With
February 24, 2020
Great place to shop , Joe went above and more , always on time with phone calls , went in the afternoon was out before 6 pm, good job time with phone calls , went in the afternoon was out before 6 pm, good job More
by baretta821
