Toyota of Lancaster

Schedule an appointment and still had to wait 2 hours for a 5k check. Felt like it should have taken 30 minutes max. a 5k check. Felt like it should have taken 30 minutes max. More

He was very nice and helpful with a great deal Very personal made sure i understood the new car personal made sure i understood the new car More

Kiara Santos delivered amazing customer service and made my visit an enjoyable process and Toyota goes above and beyond- five stars! my visit an enjoyable process and Toyota goes above and beyond- five stars! More

Superb! Great service as I have come to expect from the Service Department. Compliments to the Staff. Great service as I have come to expect from the Service Department. Compliments to the Staff. More

The worst service I received. My advisor went home sick after I checked my vehicle. I had to call to get updates on the status of my vehicle. I didn’t have an appointment but it w My advisor went home sick after I checked my vehicle. I had to call to get updates on the status of my vehicle. I didn’t have an appointment but it was past 2 pm and no one had said anything. Cheyna didn’t help. She wanted to charge me a diagnostic when a computer had not provided one, but an advisor driving my vehicle. Anyone can diagnose my vehicle even a mechanic and for free. I took my vehicle so I wound not spend time, money and guessing what’s wrong with my vehicle. I can have anyone drive my car and diagnostic for free. I take it to the dealer to find out of the real problem, not to guess or someone to give me their opinion. Also, Amy is not very good at her job and likes lying to superiors. Come one be honest. I’m more than happy to share that she never called me . I even have the voicemail stating at 5pm. I had to call the dealer and instigate to get an update of my vehicle. Took a bunch of calls. Unacceptable. The show must go on with or without some employees that are sick. More

Andy was the best salesman I have every deal with . I was ready to leave the dealership after being approached by you typical low life salesman . Andy came after me before I got into my car . He was ki I was ready to leave the dealership after being approached by you typical low life salesman . Andy came after me before I got into my car . He was kind and professional . Walk back into the show room and took the time to show me the Tacoma off road 4x4 with no pressure to buy. Thanks Bob More

Some of the employees at the dealership are very nice and courteous but unfortunately that doesn't always translate to anything actually being done or sales people being transparent with you courteous but unfortunately that doesn't always translate to anything actually being done or sales people being transparent with you More

The overall experience was a 10/10 Thank you Fernando and everyone at Lancaster Toyota and everyone at Lancaster Toyota More

This is the second time I've purchased a used car from a dealer. The first time was years ago. I chose Toyota of Lancaster due to convenience and location. I loved the experience. All the staff were ver dealer. The first time was years ago. I chose Toyota of Lancaster due to convenience and location. I loved the experience. All the staff were very helpful and informative. More

Marco and the manager were very kind and helpful! Marco explained the whole process and made it very easy and smooth process! Marco explained the whole process and made it very easy and smooth process! More