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Toyota of Lancaster

Lancaster, CA

4.5
6,039 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 6,039 reviews

March 29, 2023

They was very helpful and friendly I thank you guys for helping me finding my beautiful car I needed. More

by Queensteph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

Toyota of Lancaster responded

We are beyond thankful for your 5-star review. Congratulations on your new car! Thank you for sharing your rating with us and the community.

March 28, 2023

Thank you Marco for your amazing customer service. You made the whole process easy & fast. I love my car! More

by gutierrezc_87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Toyota of Lancaster responded

Thank you for your 5-star review. We're glad to hear that you had a good experience! We'll be sure to share your kind review with him

March 28, 2023

Came in for a door repair and the part was discontinued and got charged way too much for the estimate. More

by rchang3445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can't remember
Apr 17, 2023 -

Toyota of Lancaster responded

We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our apologies. We value our customers' opinions and would like to thank you for bringing this to our attention.

March 28, 2023

Friendly service, had a variety of options, very knowledgeable on cars and the technology that came with it More

by scruz6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Hernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hernan Garay
Mar 28, 2023 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

March 28, 2023

very pleasant and comfortable environment, the employees are awesome and friendly. Douglas, who was the service advisor was very knowledgeable and very detail oriented. very patient, professional and very w More

by Fatima V.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

March 28, 2023

Toyota Lancaster is awesome. They ordered my part and call me when he came in and did a beautiful job installing it. More

by safehaven_2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

March 27, 2023

Nice service with car info. Staff could offer food or drinks to customers. Management needs a little more communication between sales and service. More

by josemacias61
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Boghos
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : STACY , Hernan Garay
Mar 27, 2023 -

Toyota of Lancaster responded

I appreciate you taking the time to leave us a review! We will take your advice into consideration and make the necessary changes for a more pleasant experience. We hope to welcome you back soon!

March 27, 2023

I got a new RAV4 with Lester. He helped me out big time to get the kind of car I wanted! :) More

by Bekka L.
Recommend Dealer
Yes
Employees Worked With
Lester Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Toyota of Lancaster responded

Thank you for your 5-star review. We appreciate you doing business with us! We'll be sure to share your kind review with him

March 27, 2023

Friendly, fair and strait forward. Patiently explained all paperwork. I would definitely be a return customer. More

by RACHD54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manuel Rosales, Hernan Garay
Mar 27, 2023 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path. We look forward to doing business in the future

March 27, 2023

Omar was very professional and responsive throughout the entire experience. Every promise was adhered to. Most important, I never felt pressured to make the purchase or commit to any transaction I was unco More

by dysaguirre
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Dirky
Mar 27, 2023 -

Toyota of Lancaster responded

Thank you for your 5-star review. We're glad to hear that you had a good experience! We'll be sure to share your kind review with him

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