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Toyota of Lancaster

Lancaster, CA

4.5
6,216 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 6,216 reviews

August 28, 2025

Every body is good job 👍 good people they have responsibilities for the job and help the people start for the reception person More

by YANGV667
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2025 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you.

August 26, 2025

The employees are polite. They don't know much about the new vehicles. No one returned phone calls or helped me find the truck I wanted. I was was going to order it from anoth More

by luckyfriday13tr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Antonio Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lester Diaz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael in Service Department ⭐⭐⭐⭐⭐
Aug 26, 2025 -

Toyota of Lancaster responded

Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. I'm glad to hear you found the vehicle you were looking for. We will be sure to speak to our staff regarding your concerns. If you have any other issues or concerns, please reach out to us at (661) 952-2103.

August 25, 2025

The service is excellent I would definitely go back . We travel to lancaster from whittier Ca More

by Irisrodriguez1723
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maricela Cardenaas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

Toyota of Lancaster responded

It’s lovely to hear your kind words of appreciation for our hard-working staff. Thank you for choosing us. We hope to serve you again soon.

August 24, 2025

Hardly heard from him. He didn't check me in despite my appointment. When checking out, he seemed extremely distracted with his cell phone. He's virtually a different perso More

by md.slater
Workmanship
Recommend Dealer
No
Employees Worked With
Douglas Velasco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

Toyota of Lancaster responded

I’m sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. As this is not typical of our service advisor Douglas Velasco, we would definitely rectify any wrong doing on our end in regards to the repairs on your vehicle. You can feel free to contact us at (661) 952-2103.

August 24, 2025

Good work but there were a few things going that don't get done. Wish thay would have replaced my battery or the short insurance car More

by Tammytho.as67
Recommend Dealer
Yes
Employees Worked With
Mike
Aug 25, 2025 -

Toyota of Lancaster responded

Thank you again for taking the time to share your feedback. We take all reviews seriously and will use them to continue to improve our efforts! I'm not completely understanding the items that weren't completed or short insurance car is but if you would still like the battery replaced, we can accommodate you with an appointment. You can reach out to us at (661) 952-2103.

August 24, 2025

As soon as I arrived the immediately jump to help me find the car I was looking for More

by raulsolis09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maricela Cardenaas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

Toyota of Lancaster responded

Thank you for taking the time to leave such a positive review. We’re delighted to hear that our service surpassed your expectations. Providing high-quality service is at the heart of everything we do, and your feedback reassures us that we’re on the right track. We truly appreciate your trust. Should you need any further assistance, please feel free to contact us anytime.

August 23, 2025

Good service, it was easy and didn’t have any issues with the care over all a great place to get service More

by Rbutchart05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

Toyota of Lancaster responded

Your wonderful review made our day! Thank you for choosing us, and we look forward to continuing to meet your expectations.

August 22, 2025

I am very pleased! They are very clean/professional and provide great customer service . Thank you! More

by DELUNA.27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
Aug 22, 2025 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you.

August 22, 2025

This is a great place to get your car work on I have no problem More

by Cgilmore157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2025 -

Toyota of Lancaster responded

Thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.

August 22, 2025

Eric Bravo has been very informative of the needs of my Corolla and I thank him for that. Also made sure to get me coffee as my appointment was early on a Sunday morning, than you Eric! I will see you agai More

by dinanelson53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2025 -

Toyota of Lancaster responded

We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.

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