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Toyota of Lancaster

Lancaster, CA

Overview
Employees
Reviews
Vehicles
4.5
6,020 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 6,020 reviews

June 21, 2024

In and out quick and always keeps me updated on the progress of my vehicle More

by Jose Montanez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Zapata
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Jun 21, 2024 -

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

June 20, 2024

Excellent service. Never had a complain, always been so helpful and explain exactly what the car needs More

by brendang1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max ciotti
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Jun 20, 2024 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

June 20, 2024

I received great service at the Toyota dealership of Lancaster. Annie was courteous and helpful. More

by nataliewoods2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annie Vodegel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2024 -

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

June 20, 2024

It was quick and easy to get everything done with a great experience thank you! More

by MYASJ03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe
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Jun 20, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

June 20, 2024

I was disappointed when the coolant level and washer fluid was not checked and was low when I picked up my car. More

by PSLLANOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Garcia - Service Rep
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Jun 21, 2024 -

Toyota of Lancaster responded

We are sorry to hear that you were not satisfied with the service performed. We strive to provide the best service to our customers, and we apologize for any inconvenience that you may have experienced. Please let me know if you would like to set up an appointment to have your vehicle checked out.

June 19, 2024

Great service and the attitude of Douglas excellent the communication is great in general excellent service More

by patzzamora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2024 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

June 19, 2024

I recieve my Carr Back on time with a email regarding other repairs that were needed it More

by BIGBEARELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2024 -

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

June 18, 2024

The service was swift. The service people were polite and helpful. I enjoyed the waiting room atmosphere. More

by Cohenkathleen2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Jun 18, 2024 -

Toyota of Lancaster responded

Thank you for your 5-star review! We will be sure to share your review with the rest of our team.

June 18, 2024

Muy eficientes y los empleados amables los recomiendo para su próxima compra en Lancaster ca More

by flor campos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chanin Yescas
5.0
This rating includes all reviews, with more weight given to recent reviews.
U.B. Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annie Vodegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2024 -

Toyota of Lancaster responded

Nos esforzamos por ofrecer una experiencia excepcional a todos nuestros clientes y nos alegra saber que tuvo una experiencia agradable en nuestro concesionario. Apreciamos su negocio y lo valoramos como cliente.

June 18, 2024

Poor communication and refusal to share information of current contract on file. I normally love my experience at toyota of lancaster from past purchases and leases, but this last experience will have me More

by mmgraves88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Antonio Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Bravo
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2024 -

Toyota of Lancaster responded

We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. Please feel free to contact us directly at (661) 952-2103 so we can discuss your experience further.

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