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3,962 Reviews of Toyota of Lancaster - Service Center
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May 20, 2025
Thank you for fixing my car same day. Also for letting me get the routine service completed as well. Nice service workers Also for letting me get the routine service completed as well. Nice service workers More
by ginnyelder
Verified Customer
May 19, 2025
I have had my Toyota Camry serviced there for several years. Everyone who works there are very courteous and conscientious. Their complete service is very thorough. They fing things you may not be awar years. Everyone who works there are very courteous and conscientious. Their complete service is very thorough. They fing things you may not be aware of and I also trust them because I have seen that they don't do work unless it is really needed. I also like that they use genuine Toyota parts which other mechanics may not do to save money. Joe Garcia is my assigned Service Agent and always assures everything goes well and keeps me informed during the process of my car being serviced. They are the best! More
by PSUTHERLAND19
Employees Worked With
Joe Garcia, Service Department
May 18, 2025
Good dealership and very clean. Staff are nice, accesible and easy to schedule appt too Staff are nice, accesible and easy to schedule appt too More
by rondyl122
Employees Worked With
May 18, 2025
Awesome service. Great team from Toyota of Lancaster They go above and beyond respect and caring for your needs Great team from Toyota of Lancaster They go above and beyond respect and caring for your needs More
by yescha6969
Employees Worked With
May 15, 2025
We have come here since we got the car brand new and will be back be back More
by rozie37288
Employees Worked With
May 12, 2025
Tony was the sales person everyone hates the most a smooth talker, lots of promises but no fallow up, this car was meant for my Nephew and I as co signer, how ever I ended up being the buyer without m smooth talker, lots of promises but no fallow up, this car was meant for my Nephew and I as co signer, how ever I ended up being the buyer without my nephew, Tonys respond oops I misunderstood you ( this was all done via computer)The car needed a little repair with the trim, Tony's reply No problem take it to your Local Toyota dealer and they will bill us. (not true) so we took the car to Lancaster and nobody knew anything about Toneys promise regarding the repair, during a somewhat heated conversation at the reception desk the General Sales manager stepped in and did apologize for the mis understandings and promised to make things right, not only did he follow through on his word we got a set of floor mats for absolutely free. yes I would buy my next car from Lancaster Toyota, after all we all already bought 3 at this location but we will not deal with TONY More
by SOCALFRED
Employees Worked With
May 12, 2025
The service was as fast as we wanted it to be, Juan Z. , Marisela, and Charlie were extremely helpful , Marisela, and Charlie were extremely helpful More
by ponpuya
May 11, 2025
I gave you one star because of the cashier when I went and picked up my car she was very adamant that my wife had to pick it up, but I brought it in this morning. I told her she didn’t care so my wife had and picked up my car she was very adamant that my wife had to pick it up, but I brought it in this morning. I told her she didn’t care so my wife had to come and sign off the car that is ridiculous or sign out in the app very dissatisfied with the cashier. More
by sanchear
Employees Worked With
Need to get a different cashier Very bad customer service
May 10, 2025
Thank you for servicing my Toyota Tacoma can you send me more coupons thank you more coupons thank you More
by itshotouthere87
Employees Worked With
May 10, 2025
Great customer service, fast pace and friendly. But will like to see an improvement on the communication with the customer But will like to see an improvement on the communication with the customer More
by VAIRON07
Employees Worked With
