Toyota of Louisville

How car buying should be! Toyota of Louisville's whole staff was fantastic. From the moment we stopped on their lot, it was perfect. This being my first automobile bought for o Toyota of Louisville's whole staff was fantastic. From the moment we stopped on their lot, it was perfect. This being my first automobile bought for over $1000. I was nervous as all get out. Tim helped break everything down, he made me feel comfortable and confident in my car buying experience. More

Excellent Service Car buying is a big decision, and reputations mean everything. Me and my entire family only purchase our vehicles (all Toyota of course), from Glen Ha Car buying is a big decision, and reputations mean everything. Me and my entire family only purchase our vehicles (all Toyota of course), from Glen Harder at Toyota of Louisville. I purchased my first car many years ago, and since that time, my entire family buys each vehicle from him. I cannot say enough about his integrity and customer service. My new RAV4 Hybrid may be my favorite. Not just because of the vehicle but also the service that Glen and David Lail provided. I appreciate that the experience isn't high-pressure, but instead a true customer experience. They aren't just interested in a one-time sale, but a long-term relationship. More

Great Experience for the 2nd time! This is the second car I’ve purchased from Toyota of Louisville. Each experience was very easy and fast. The customer service is always great. The sta This is the second car I’ve purchased from Toyota of Louisville. Each experience was very easy and fast. The customer service is always great. The staff is friendly and they do what they can to make your purchase as smooth as possible. Tim, our salesman, was very helpful and made sure all of our questions were answered. Thanks Toyota of Louisville! More

Excellent Experience Tim is a great guy. I called a number of dealership across Louisville and when I spoke to Tim - I knew I had my guy. He was super helpful and made the Tim is a great guy. I called a number of dealership across Louisville and when I spoke to Tim - I knew I had my guy. He was super helpful and made the car leasing process extremely easy for me. Would definitely work with him again in the future! More

Wonderful Experience Tim walked us through the online process and paperwork with such ease, we were able to get everything pre-approved before we arrived. Wonderful exper Tim walked us through the online process and paperwork with such ease, we were able to get everything pre-approved before we arrived. Wonderful experience. More

Excellent!! A rep named Tim Patillo gave me the best service possible and treated me like family. It was the best car buying experience I ever had and he was exce A rep named Tim Patillo gave me the best service possible and treated me like family. It was the best car buying experience I ever had and he was exceptionally knowledgeable and friendly. Him and the rest of the Toyota team made the process quick and easy and are true professionals. More

Took a trade-in without owners consent Went through a divorce and ex-wife, without my knowledge, traded in a car titled, registered, and financed all solely through me. They then call me an Went through a divorce and ex-wife, without my knowledge, traded in a car titled, registered, and financed all solely through me. They then call me and ask to bring the title straight to them, bypassing it ever being in her name. When I asked Joseph Campbell if that was ok, he said absolutely. I asked if I could bring my neighbors car in to trade it, he said as long as they're ok with it. Here's the thing, they NEVER asked if I was ok with it before taking in my car. So I call the next day and ask to speak to a sales manager. Guess who I get... Joseph! I asked him, "oh, so you're a sales manager also?". "Yes," Joseph replied. Check out Toyota of Louisville's website, he is not a manager. Joseph made a bad call, taking in a trade from someone with no ownership on the car, selling her a new car. At this point he's realized he messed up. Saying whatever he can to fix his mistake. My car was listed on their website to be sold, and they didn't even have a title or know when they would have this deal settled. Toyota of Louisville, you employ scammers. How could Joseph do this, and how could your finance team allow this? Do you seriously accept a trade in without proper consent from the owner? More

Great Experience Easiest car purchase experience I’ve ever had. I didn’t feel pressured at all. Nathan helped me get answers to all my questions and wanted to make sur Easiest car purchase experience I’ve ever had. I didn’t feel pressured at all. Nathan helped me get answers to all my questions and wanted to make sure I made a decision I was comfortable with. I would definitely recommend Nathan to anyone I hear looking to buy a car and I would recommend the dealership as well. More

Love the way Tim P .took care of me in a nice Professional m He was awesome taking care of me i was in and out drving the car the same day.Tim is a Nice and friendly too . He was awesome taking care of me i was in and out drving the car the same day.Tim is a Nice and friendly too . More

Buying Love going to this dealership every car I bought I bought there. Enjoyed the nice customer service and the friendly face when I got there every time Love going to this dealership every car I bought I bought there. Enjoyed the nice customer service and the friendly face when I got there every time More