Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Naperville
Naperville, IL
8,218 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 8,218 reviews
January 23, 2021
Great experience. Very professional. Would recommend. Great experience. Very professional. Would recommend. I came to purchase a leased vehicle and he was very helpful. Friendly atmosphere st Great experience. Very professional. Would recommend. I came to purchase a leased vehicle and he was very helpful. Friendly atmosphere stbrrbeu location. Would come back More
by Jmalopsy1
Employees Worked With
Helpful January 23, 2021
Working with the Trifecta of Erick, Allan and Mukesh was fantastic! Everything went so smoothly and they were so patient with us. We highly recommend Toyota of Naperville when investing in a new car! fantastic! Everything went so smoothly and they were so patient with us. We highly recommend Toyota of Naperville when investing in a new car! More
by julie.and.eric.johnson
January 23, 2021
Andres was a great help and I would highly recommend them. Very happy with my purchase. Everyone was very helpful and ready to answer questions. Also, I felt like everyone was honest with me and friendl them. Very happy with my purchase. Everyone was very helpful and ready to answer questions. Also, I felt like everyone was honest with me and friendly. More
by emtserver14
Employees Worked With
Andres Manjarrez
January 23, 2021
Zeke was incredible to work with - highly recommend trusting the process with him. He’s incredibly knowledgable and helped us through some tough decisions! THANKS ZEKE :) trusting the process with him. He’s incredibly knowledgable and helped us through some tough decisions! THANKS ZEKE :) More
by devburk91
Employees Worked With
January 23, 2021
For my first time buying a car Zeke was very understanding. Awesome dealership. Very friendly and caring. Walked out with a brand new car. I’ll definitely be coming back whenever I need a new ca understanding. Awesome dealership. Very friendly and caring. Walked out with a brand new car. I’ll definitely be coming back whenever I need a new car. More
by AlexCanelo
Employees Worked With
January 23, 2021
I had two car buying experiences with Zeke at the Toyota of Naperville: once for my Corolla hatchback, and the following week for my boyfriend’s new Camry. Both were great experiences that made car buying a of Naperville: once for my Corolla hatchback, and the following week for my boyfriend’s new Camry. Both were great experiences that made car buying a lot less stressful than you usually hear it being. Thanks again Zeke, I’ll be sure to recommend you to all my friends and family! More
by Wendy
January 23, 2021
New lease - Very grateful that this dealership took great pains to address cleanliness and COVID prevention. My salesperson and others involved in the process of leasing our new vehicle were terrific. Not pains to address cleanliness and COVID prevention. My salesperson and others involved in the process of leasing our new vehicle were terrific. Not 100% happy with the finance/closing process but this isn't terribly unusual at most dealerships. Historically, Service group has also been very professional and courteous. More
by JRBJr
January 22, 2021
Very courteous staff who sanitized surfaces constantly, social distancing in effect! Very nice! Salesmen Edgar was the best. I would definitely go back if I'm in need of another car... social distancing in effect! Very nice! Salesmen Edgar was the best. I would definitely go back if I'm in need of another car... More
by Jjherre71
Employees Worked With
January 22, 2021
We head a grate experience buying our vehicle. We wore We head a grate experience buying our vehicle. We wore being helped by Rich Ponulak he answered all of our questions and more about the car we wore We head a grate experience buying our vehicle. We wore being helped by Rich Ponulak he answered all of our questions and more about the car we wore interested in. More
by Richjanik606
Employees Worked With
Richard Ponulak
January 22, 2021
It was the best experience in buying a vehicle. Excellent customer service. Jaime Abrego made me feel very comfortable, He was so kind with me. Highly recommended. Eddie Loera made an excellent job too. Th customer service. Jaime Abrego made me feel very comfortable, He was so kind with me. Highly recommended. Eddie Loera made an excellent job too. Thank you!!! More
by miriam-cabrera
