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Toyota of Naperville
Naperville, IL
8,822 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 8,822 reviews
July 29, 2021
I really enjoyed my buying experience at Toyota of Naperville, and that is in large part due to Ilene’s hard work. She was pleasant, helpful, and energetic! She also did all of the legwork and made my Naperville, and that is in large part due to Ilene’s hard work. She was pleasant, helpful, and energetic! She also did all of the legwork and made myself and my daughter feel comfortable. Thanks, Ilene! I just live my new RAV-4 Hybrid Sport! More
by Catbishir
Employees Worked With
Mukesh Mehta, Ilene Bitton-Prosniewski
July 29, 2021
We had a great experience here. Ilene was very sweet and helpful. It was the most painless process yet buying a card. Thank you for everything. helpful. It was the most painless process yet buying a card. Thank you for everything. More
by Aflores2783
Employees Worked With
Ilene Bitton-Prosniewski
July 29, 2021
When I first walked into Toyota in Naperville I really didn't know what to expect....but I was blow away!! They worked with me and my trade-in to get into a vehicle I thought was just a day dream. They di didn't know what to expect....but I was blow away!! They worked with me and my trade-in to get into a vehicle I thought was just a day dream. They did it under budget. More
by Samretter2098
Employees Worked With
July 26, 2021
Zeke was great and walked us through all of the steps during the car buying process. I would definitely recommend him to others. Overall a good experience. during the car buying process. I would definitely recommend him to others. Overall a good experience. More
by arrisf23
July 26, 2021
Bobby was great with my order of a RAV4 and I would recommend him to my friends and family. Jack was also great. I love my new RAV4! recommend him to my friends and family. Jack was also great. I love my new RAV4! More
by Anitha
Employees Worked With
July 26, 2021
Price matched to the dollar what I got on express checkout online, car was ready for test drive right away. Finance still does the extended warranty review at the end but no hidden non negotiable Re checkout online, car was ready for test drive right away. Finance still does the extended warranty review at the end but no hidden non negotiable Resistal fees like other dealerships More
by Guerrier_98
Employees Worked With
July 26, 2021
Zeke and the whole Naperville Toyota team were super easy to work with and made the whole process quick and painless. We would recommend them to anyone in need of a new car. to work with and made the whole process quick and painless. We would recommend them to anyone in need of a new car. More
by lorraekathryn
July 25, 2021
Best dealer experiance ever . Meraj Ahmed was my sales man . I was able to test drive alone with no restrictions . Meraj and the rest of the staff are very knowledgeable ,friendly, upfront, honest. The de man . I was able to test drive alone with no restrictions . Meraj and the rest of the staff are very knowledgeable ,friendly, upfront, honest. The dealership is spacious and comfortable. All the employees are always moving taking care of customers needs. I had purchased rust proofing on my used truck I bought here and had a few items which needed attention . The service department was equally fantastic. Thank you all ,Dave S. Darien Ill. More
by daveschlueter
July 24, 2021
Great service and help with our car purchase. I would recommend Edgar and T.o.N. to anyone looking to buy. It was a great experience. recommend Edgar and T.o.N. to anyone looking to buy. It was a great experience. More
by tdcastro712
Employees Worked With
July 24, 2021
Bought a Chevy Volt with Bobby and he did a amazing job helping me out. I would recommend him to all my friends and family. helping me out. I would recommend him to all my friends and family. More
by Djjones1283
