Back

Toyota of Naperville

Naperville, IL

4.9
8,239 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
Contact Dealership

1488 W. Ogden Ave

Naperville, IL

60540

Directions

By Type

Showing 8,239 reviews

January 03, 2020

Straight forward negotiation The sales person, Jacob Basathia, was helpful in creating an atmosphere conducive to buying a new car. We discussed finding the exact car I wanted whi More

by eli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Basathia
Jan 14, 2020 -

Toyota of Naperville responded

Thank you so much for this review and truly exceptional rating! We're so grateful for your feedback! Have a great rest of your week ahead and come back and see us anytime!- Travis Jackson

January 03, 2020

Excellent Experience I would like to thank Mr. Bobby Quintanilla! He made buying a new car so quick and simple. He explained everything in detail and even worked on a pric More

by G.C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Quintanilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2020 -

Toyota of Naperville responded

Thank you so much for this review and truly exceptional rating! We're so grateful for your feedback! Have a great rest of your week ahead and come back and see us anytime!- Travis Jackson

January 01, 2020

Bobby made it easy for us to purchase a new truck .We have never purchased a vehicle from Naperville Toyota., we plan on buying again from them Thank you Steve and jo More

by SJCurry19
Recommend Dealer
Yes
Employees Worked With
Tim O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Quintanilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2020 -

Toyota of Naperville responded

Thank you so much for this review and truly exceptional rating! We're so grateful for your feedback! Have a great rest of your week ahead and come back and see us anytime!- Travis Jackson

January 01, 2020

My 178,000 car was beyond reasonable repair, so I did my research online and realized TOYOTA was the best choice for my specific car needs. I found Jorge upon walking in and he was professional, knowledgeab More

by Lisa P
Recommend Dealer
Yes
Employees Worked With
Jorge Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2020 -

Toyota of Naperville responded

Thank you so much for this review and truly exceptional rating! We're so grateful for your feedback! Have a great rest of your week ahead and come back and see us anytime!- Travis Jackson

January 01, 2020

Dave Avemian We recently traded two vehicles with Toyota of Naperville. Our sales associate, Dave Avemian, was courteous, focused, efficient, and fast. On our fi More

by Very Satisfied
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Avemian, Sherri Pacchiano
Jan 14, 2020 -

Toyota of Naperville responded

Thank you so much for this review and truly exceptional rating! We're so grateful for your feedback about our staff! Have a great rest of your week ahead and come back and see us anytime!- Travis Jackson

December 31, 2019

New Car Purchase I was in the process of returning a lease and purchasing a new vehicle. Dave Avemian was extremely helpful in this process. The turn-in was very sea More

by jeberhar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Avemian
Jan 14, 2020 -

Toyota of Naperville responded

Thank you so much for this review and truly exceptional rating! We're so grateful for your feedback! Have a great rest of your week ahead and come back and see us anytime!- Travis Jackson

December 31, 2019

Very pleasant experience. Andres was very fun and efficient. Also worked with Ivon, Jose and Angelique over the phone and a gentleman that did all the paperwork. Everyone was great. I have already re More

by CherylandCarl
Recommend Dealer
Yes
Employees Worked With
Jose Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivon Correa, Andres Manjarrez
Jan 14, 2020 -

Toyota of Naperville responded

Thank you so much for this review and truly exceptional rating! We're so grateful for your feedback! Have a great rest of your week ahead and come back and see us anytime!- Travis Jackson

December 31, 2019

Excellent and enjoyable experience! The dealership employees are always welcoming and outgoing. However, my salesperson Jacob Basathia is the reason I keep on returning. Jacob has been t More

by lkiseley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Basathia
Jan 14, 2020 -

Toyota of Naperville responded

Thank you so much for this review and truly exceptional rating! We're so grateful for your feedback! Have a great rest of your week ahead and come back and see us anytime!- Travis Jackson

December 31, 2019

Jacob provided us a great service. He was very helpful and very patient with our questions. All the personnel were very friendly, helpful, and patient. More

by Iman
Recommend Dealer
Yes
Employees Worked With
Jacob Basathia, Mukesh Mehta, Casey Krakowski
Jan 10, 2020 -

Toyota of Naperville responded

Thank you so much for this review and rating! We're so pleased you had a truly exceptional experience at our dealership!

December 31, 2019

Kris was very helpful, everything went very smooth and professional. I highly recommend him if you are interested into buying a Toyota. Great great great job More

by Ola
Recommend Dealer
Yes
Employees Worked With
Kris Kosinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2020 -

Toyota of Naperville responded

Thank you so much for this review and rating! We're so pleased you had a truly exceptional experience at our dealership!

...
248
...