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Toyota of Naperville

Naperville, IL

4.9
8,849 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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1488 W. Ogden Ave

Naperville, IL

60540

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Showing 8,849 reviews

October 20, 2019

Professional & Attentive I had a great experience at Toyota in Naperville in ordering a new 2020 Toyota. We worked with Bobby and he was just great. He was very knowledgeable, More

by JML
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Quintanilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kal Omran
Oct 24, 2019 -

Toyota of Naperville responded

We're so glad to hear this! Thank you for your kind words about our dealership! We are grateful for truly exceptional customers like yourself! - Pat O'Brien, GM.

October 20, 2019

New car! Just bought a rav4 hybrid 2020 from Igor. It was a great experience, he was very friendly without being too pushy! They worked with us to give us a fa More

by Deborah W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Igor Jucene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2019 -

Toyota of Naperville responded

Thanks so much Deborah! We're so grateful for this review and five-star rating! We hope you're enjoying your new vehicle! Have a truly exceptional weekend!- Pat O'Brien, GM.

October 20, 2019

Easy and transparent Thank you, Alain and Sherri for all your help. Toyota of Naperville is a great dealership that makes the car buying process easy and transparent. I More

by Lisa Z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alain Vilma, Sherri Pacchiano
Nov 06, 2019 -

Toyota of Naperville responded

Thanks so much Lisa! We're so happy about this review and rating! Thank you for your truly exceptional feedback about our staff! Enjoy the new Highlander and have a great rest of your week!- Pat O'Brien, GM.

October 19, 2019

Car lease Rav4 Chris Taylor Great guy! Explained the leasing process as it is my first leasing experience. Explanation of car features es was clear. I would deal wi More

by formerteach
Recommend Dealer
Yes
Employees Worked With
Chris Taylor
Nov 06, 2019 -

Toyota of Naperville responded

Thank you very much! We appreciate your truly exceptional feedback and kind words about our staff! All the best!- Pat O'Brien, GM.

October 18, 2019

My experience with this dealership was exceptional. First off, when walking into this dealership, you can feel the energy. I was immediately greeted by Edgardo and felt welcomed. I began to tell him tha More

by Solopips4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sherri Pacchiano
Nov 07, 2019 -

Toyota of Naperville responded

Thank you for taking the time to write this thorough and detailed review and rating! We cannot express our gratitude enough! We're so happy that you are pleased with our customer service and that you got what you needed. We can't wait to see you again soon! - Pat O'Brien, GM.

October 17, 2019

Highly recommend this dealership!! Everyone is very helpful, and accommodating! My husband found the car of my dreams, and of course, it was right at closing time. The entire staff wa More

by Jeep Girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave in Aftermarket - 5 stars, Dave Avemian, Amber Mannella, Kal Omran
Nov 07, 2019 -

Toyota of Naperville responded

We're so glad to hear this! Thank you for your kind words about our dealership! We are grateful for truly exceptional customers like yourself! Have a great rest of your week!- Pat O'Brien, GM.

October 17, 2019

Friendly, knowledgeable, efficient Great selection of vehicles. Bobby was friendly and knowledgeable. The entire team were professional and worked together well to get me through the pr More

by Joseph
Recommend Dealer
Yes
Employees Worked With
Nov 07, 2019 -

Toyota of Naperville responded

We're so glad to hear this! Thank you for your kind words about our dealership! We are grateful for truly exceptional customers like yourself! Have a great rest of your week!- Pat O'Brien, GM.

October 16, 2019

I am very happy with my new car He did good job , fast process,,he helped a lot with all his experiences plus he is so patient and helpful , i will recommend him to every one want to More

by Hakima serraj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Avemian
Nov 07, 2019 -

Toyota of Naperville responded

We're so glad to hear this! Thank you for your kind words about our dealership! We are grateful for truly exceptional customers like yourself! Have a great rest of your week!- Pat O'Brien, GM.

October 15, 2019

Great Zeke was great to work with. He was friendly and personable. Made the car buying experience easy. Thank you so much Zeke for a great experience. More

by rorikimb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeke Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2019 -

Toyota of Naperville responded

This is truly exceptional to hear! Thank you so much for this review and we'll be sure to pass your kind words on. All the best for now!- Pat O'Brien, GM.

October 15, 2019

Used car purchase Dave was knowledgeable on the options we were looking at and patient as we test drove several other cars. After driving several competitors we felt mo More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Avemian
Nov 07, 2019 -

Toyota of Naperville responded

We're so glad to hear this! Thank you for your kind words about our dealership! We are grateful for truly exceptional customers like yourself! Have a great rest of your week!- Pat O'Brien, GM.

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