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Toyota of Naperville

Naperville, IL

4.9
8,852 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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1488 W. Ogden Ave

Naperville, IL

60540

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Showing 8,852 reviews

June 24, 2019

Recent purchase Mike Beck was excellent to work with during the whole transaction along with Jose Rivera and the finance manager Sherri Pacchiano. I would highly re More

by Radka C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sherri Pacchiano
Jul 30, 2019 -

Toyota of Naperville responded

We are so pleased to help you out and we're glad to hear this! Thanks for being a truly exceptional customer! Have a great rest of your week!- Pat O'Brien, GM, pobrien@napervilletoyota.com

June 23, 2019

Zeke Beltran Zeke was fantastic at making sure we were well taken care of. He worked additionally hard to make sure the financial deal worked out for both sides More

by Cped1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeke Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar
Sep 30, 2019 -

Toyota of Naperville responded

Thank you so much for this truly exceptional review! We're so happy our staff could be so helpful! Have a great week ahead!- Pat O'Brien, GM, pobrien@napervilletoyota.com

June 23, 2019

Great Experience! Barbara was awesome! She was helpful from our first visit and made sure everything about our new car purchase went smoothly. Everyone from sales to fi More

by Sheri & Adam P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Aceto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Heidecke
Sep 30, 2019 -

Toyota of Naperville responded

Thanks for the truly exceptional review and rating on our end. We're pleased you had such a good experience with our staff! Please let us know if there's anything else that we can do for you down the road. -Pat O'Brien, GM, pobrien@napervilletoyota.com

June 22, 2019

Feed back Great service Really felt like Mr Yakoob was only working for us We had his 100 percent attention He is very knowledgeable Very approachable and we co More

by Sharon123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Basathia
Aug 21, 2019 -

Toyota of Naperville responded

Thanks so much for this truly exceptional review and rating! We're so glad we could help! We wish you all the best until next time.-Pat O'Brien, GM, pobrien@napervilletoyota.com

June 22, 2019

Great job to these guys Zeke Beltran was fantastic, he helped us get into a vehicle that made my dad much more comfortable. Great job to him and the wolf team. More

by Cole1003!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeke Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2019 -

Toyota of Naperville responded

Thanks so much for this truly exceptional review and rating! We're so glad we could help! We wish you all the best until next time.-Pat O'Brien, GM, pobrien@napervilletoyota.com

June 22, 2019

Bobby is the bomber! Bobby took time to explain everything to me, event though it was late. He was pleasant and kind. He was very patient and genuinely very accommodating. More

by GPBrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Quintanilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2019 -

Toyota of Naperville responded

Thanks so much for this truly exceptional review and rating! We're so glad we could help! We wish you all the best until next time.-Pat O'Brien, GM, pobrien@napervilletoyota.com

June 20, 2019

Just purchased my 5th car For this purchase I worked with Kris. Good salesman, listened to my situation and what I was looking for in a car. Great overall experience! More

by ML Geneva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Kosinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2019 -

Toyota of Naperville responded

Thank you for the five-star rating. We really appreciate the support! Have a truly exceptional rest of your week! - Pat O'Brien, GM, pobrien@napervilletoyota.com

June 19, 2019

Sales I buy all my cars from this dealership and only from Jacob basathia He always Taylor my needs and get everything ready on time thanks jacob More

by Habi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Basathia
Sep 26, 2019 -

Toyota of Naperville responded

We're so glad to hear this! Thank you for your kind words about our dealership! We are grateful for truly exceptional customers like yourself! Have a great day!- Pat O'Brien, GM, pobrien@napervilletoyota.com

June 18, 2019

Amazing I really love the way our agent was with us he was very nice looking for a way to work with us.and he’s personal way to treat us very polite and profe More

by Francy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Abrego
Sep 26, 2019 -

Toyota of Naperville responded

Thanks for the truly exceptional rating on our end. We're pleased you had such a good experience with our staff! Please let us know if there's anything else that we can do for you down the road.- Pat O'Brien, GM, pobrien@napervilletoyota.com

June 18, 2019

Amazing experience Best car experience ever had, sales person was very polite and helped in every way possible. Very patient and friendly. I totally recommend buying at More

by JuanC123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Abrego
Sep 26, 2019 -

Toyota of Naperville responded

This is truly exceptional to hear! Thank you so much for this review and we'll be sure to pass your kind words on. All the best for now!- Pat O'Brien, GM, pobrien@napervilletoyota.com

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