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Toyota of Naperville

Naperville, IL

4.9
9,341 Reviews
The best product in the world won’t sell itself. The staff at Toyota of Naperville takes the reputation and reliability that Toyota cars and trucks have built over the years and added their own spin. With 40 years of automotive experience, customers who enter the Naperville, IL facility will be treated to a unique car-buying experience where their needs will be listened to and are the only thing that really matters. Toyota of Naperville is one of the highest rated dealers on DealerRater.com because they have the most professional staff that is full of knowledgeable sales people who take the time to understand the unique needs of each unique guest.
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1488 W. Ogden Ave

Naperville, IL

60540

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Showing 9,341 reviews

October 13, 2018

Awesome Experienced Jaime and Sherry were both wonderful. Did there best to helped my family got the vehicle that they wanted. They made the whole experienced awesome and More

by Cj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry , Jaime Abrego
Oct 15, 2018 -

Toyota of Naperville responded

CJ, we appreciate your truly exceptional words about Jaime & Sherri so much. Here's to hoping that you had a wonderful weekend on your end. Pat O'Brien, GM, pobrien@napervilletoyota.com

October 13, 2018

Awesome experience We were greeded and serviced right away by meraj and offered refreshments while we waited which was very nice! Meraj and the staff was great and under More

by Britt-94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meraj Ahmed
Oct 15, 2018 -

Toyota of Naperville responded

We thank you so much for your truly exceptional words about Meraj, Britt! All the very best from all of us at Toyota of Naperville for now. Pat O'Brien, GM, pobrien@napervilletoyota.com

October 13, 2018

Excellent customer service! Meraj is very helpful and knowledgeable. Sam was quick and efficient, and Sherri was so helpful with breaking down the paperwork. I will always buy my More

by TaylorMae94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sherri Pacchiano (finance manager), Meraj Ahmed
Oct 15, 2018 -

Toyota of Naperville responded

We thank you so much for your truly exceptional words about Meraj, Sam & Sherri, Taylor! All the very best from all of us at Toyota of Naperville for now. Pat O'Brien, GM, pobrien@napervilletoyota.com

October 13, 2018

Great experience Mukesh Mehta was our salesman and was very helpful and knowledgeable about the Corolla and was able to answer all of our questions professionally and More

by Ddcool
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mukesh Mehta
Oct 15, 2018 -

Toyota of Naperville responded

Valued Customer, we appreciate your truly exceptional words about Mukesh so much. Here's to hoping that you had a wonderful weekend on your end. Pat O'Brien, GM, pobrien@napervilletoyota.com

October 12, 2018

Purchased a Used Car I found the 2015 Chevy Equinox online and set up an appointment for a test drive. They have a nine acre test drive site with multiple terrains which More

by Matt M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Bouma, Bill Cranley
Oct 15, 2018 -

Toyota of Naperville responded

Matt, it's truly exceptional customers like yourself that make it all worth it! We'll be sure to share these very kind words with Scott, Bill and the rest of our team here at Toyota of Naperville. All the best for now! Pat O'Brien, GM, pobrien@napervilletoyota.com

October 12, 2018

Excellent, friendly sales experience Let's face it. No one really loves car shopping, but we all have to do it. I have been a customer of the great folks at Toyota of Naperville for yea More

by davidewinters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Vicicondi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb O'Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Maltizo, Robin Clark
Oct 15, 2018 -

Toyota of Naperville responded

David, we appreciate your truly exceptional words about our entire team at Toyota of Naperville so much. Here's to hoping that you had a wonderful weekend on your end. Pat O'Brien, GM, pobrien@napervilletoyota.com

October 12, 2018

Purchasing Good sense of humor. This guy helped me a lot during purchasing my new car! He was fridally and talkative person & he decribe all the new functionalit More

by Panchlar276
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Clancy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Heinz
Oct 15, 2018 -

Toyota of Naperville responded

We thank you so much for your truly exceptional words about both Tom and Erick! All the very best from all of us at Toyota of Naperville for now. Pat O'Brien, GM, pobrien@napervilletoyota.com

October 12, 2018

It was an excellent service Great place with great people. Meraj was the first who welcomed me to the totyota house. Without any BS he gave me good deal with reasonable price. Wa More

by Hunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kal Omran, Meraj Ahmed
Oct 15, 2018 -

Toyota of Naperville responded

Hunter, it's truly exceptional customers like yourself that make it all worth it! We'll be sure to share these very kind words with Meraj, Kal and the rest of our team here at Toyota of Naperville. All the best for now! Pat O'Brien, GM, pobrien@napervilletoyota.com

October 12, 2018

Great experience with Mukesh The service was great. Outstanding experience with service. Took his time in explaining the format of the deal. Very personable. Will recommend him fo More

by Chalie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mukesh Mehta
Oct 12, 2018 -

Toyota of Naperville responded

Chaliewsri, thanks so much for your truly exceptional words about Mukesh and our dealership as a whole. Have a wonderful weekend! Pat O'Brien, GM, pobrien@napervilletoyota.com

October 11, 2018

New Rav4 purchase My wife and I bought a new 2018 Toyota Rav4 from Toyota of Naperville on Saturday 10/6. This is our 4th Toyota purchased, 3 from this dealership. Grea More

by dblalock23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harvey Nyien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2018 -

Toyota of Naperville responded

Valued Customer, your truly exceptional words about Harvey are so wonderful to hear. Please let us know if you need anything at all down the road. Pat O'Brien, GM, pobrien@napervilletoyota.com

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