Toyota of Naperville

Had a little trouble at first when trying to test drive the 2007 Prius due to it being on the rack in the service dept went in fact they told me it was ready for a test drive. But Justin Buck told me he wi the 2007 Prius due to it being on the rack in the service dept went in fact they told me it was ready for a test drive. But Justin Buck told me he will make sure everything would be ready after the service dept was done with the car. As promised, the car was ready a few days later and it looked and drove great. They had put new tires, brakes, water pump and on top of that gave me a nice discount from the already advertised price for all the trouble of me coming out and traveling a good distanced and not having the car ready the first time. Thanks You Justin and the Used Car Team! More

Tom Clancy & Elizabeth Elkerton were big reasons we decided on purchasing our Toyota Highlander.They are very knowledgable, patient, thorough and just exceptionally customer service oriented. They gave decided on purchasing our Toyota Highlander.They are very knowledgable, patient, thorough and just exceptionally customer service oriented. They gave us a great price the first time with no pressure to buy immediately. Very understanding. Made the car buying experience enjoyable with no back & forth price haggling. I would send our friends to them. Excellent sales professionals. I bet they are top producers. John Long More

This is the second car we've bought from Harvey Nylen. We've received great service from him, from the information he gave us when deciding which car to buy through the checkout process. Nylen. We've received great service from him, from the information he gave us when deciding which car to buy through the checkout process. More

Jim was very friendly and accommodating. He provided us with valuable information about the benefits of us purchasing now as opposed to some time later but did so without being too pushy. We had an opport with valuable information about the benefits of us purchasing now as opposed to some time later but did so without being too pushy. We had an opportunity to drive the sienna we actually ended up purchasing and he kept us appraised of the process. He listened to our concerns regarding price and was willing to consider options and reassess with his manger as appropriate. He was also very helpful in going over all the features and some setup required when we closed the deal. More

I came for a test drive because of a coupon for $50 visa card, but I really enjoyed the experience of going on the test drive and actually driving a hybrid (the Prius). Mike was very helpful, and there was card, but I really enjoyed the experience of going on the test drive and actually driving a hybrid (the Prius). Mike was very helpful, and there was no pressure at all. More

Outstanding service, knowledgeable, friendly, looked after me and my wife. Did not come across pushy, but wanted to be happy. We'll come back and highly recommend them. after me and my wife. Did not come across pushy, but wanted to be happy. We'll come back and highly recommend them. More

Tod was excellent. He was very knowledgeable about all the toyota and scion vehicles. He answered all of our questions and let us drive any vehicle we wanted. He was professional and I would recommend h the toyota and scion vehicles. He answered all of our questions and let us drive any vehicle we wanted. He was professional and I would recommend him to my friends. More

As we entered the lobby somebody greeted us right away and asked us if they could be of any help. We were accommodated right away and was even offered coffee/juice/bottled water. Mr. Harvey Nyien was very and asked us if they could be of any help. We were accommodated right away and was even offered coffee/juice/bottled water. Mr. Harvey Nyien was very accommodating, very efficient and very professional. He was able to answer all our questions and is very well knowledgeable about the vehicle. He went an extra mile in order to satisfy our needs as customers. He was able to give us options and was not at any time during the course of our conversation showed that he was in a hurry to sell the product. He made sure we understood everything from the vehicle we were interested in to the process of buying and trading-in our old vehicle. We can attest that he made our buying experience stress free and satisfying. My husband and me have been in other Toyota dealers throughout the years and we can say that our Toyota of Naperville experience is the best. The facility is very clean, spacious and has a wide selection of new/pre-owned vehicles. All staff were noted to be very professional looking. Toyota of Naperville is lucky to have employees like Mr. Harvey Nyien, Mr. Dave Castellanos and Ms. Karina Cano for a job well done! More

Tim and Kris were both very friendly and professional. They took the time to make sure I had all the information I needed to make a purchase I would be happy with. And, I can definitely say that my famil They took the time to make sure I had all the information I needed to make a purchase I would be happy with. And, I can definitely say that my family and I are very happy with my new RAV4. More

I specifically went to Toyota of Naperville to purchase a Camry Hybrid and work with Harvey Nyien. I purchased a Prius from this dealership and Harvey 4 years ago. I thought the service was great then and Camry Hybrid and work with Harvey Nyien. I purchased a Prius from this dealership and Harvey 4 years ago. I thought the service was great then and I had a similar experience with this purchase. I have had all the service on my Prius there and I intend to do the same with the Camry. They do excellent work and I trust their opinion. The dealership is clean and people are very friendly. I have recommended Harvey Nyien to my sister and she plans on contacting him when she is ready to update her 2 2001 toyotas. More