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Toyota of Rockwall

Rockwall, TX

Overview
Employees
Reviews
Vehicles
4.5
6,294 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
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1250 E Interstate 30

Rockwall, TX

75087

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Showing 6,294 reviews

January 23, 2024

I was in and out quickly. Kasey was so very kind, professional and accommodating. The only thing I wish this dealership would do is wash our car before returning to me. ..Mov More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Toyota of Rockwall responded

It has been a pleasure serving you, Susan. Quality customer service is always our number one priority, and we appreciate your input. Thank you for choosing Toyota of Rockwall, we look forward to having you as a valued customer for many years to come!

January 23, 2024

you all did a great job, quick and thourough, kasey was awesome and kept me up to date thru the process, appreciate ya, keep kasey at all cost More

by edomagalski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2024 -

Toyota of Rockwall responded

It's great to hear that Kasey and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Rockwall!

January 22, 2024

The salesman was knowledgeable, answered all my questions, and was very accommodating. Everyone I came in contact with was very friendly. Two of the sales managers came out, introduced themselves More

by S Dunivent
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Glenn Coy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nehemias Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josef Casares, Oscar Boyd
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Jan 23, 2024 -

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 21, 2024

Great customer service both Nehemiah and Samuel were very helpful. I got a great car and I’m satisfied! More

by JANIKASUCCESS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nehemias Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2024 -

Toyota of Rockwall responded

We are very happy to hear that Nehemias and Samuel provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 20, 2024

Poor service, I decided not pay service and wasn't offered any help with the loading of my 5300lbs truck on trailer. I accidentally scratched the neighboring car while trying to push it on the trailer More

by DANIELSEARCY
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Mick Schott
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Heidel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Pierson Jr., Dan Landrum, Kevin McGuire, Cesar Martinez
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Jan 24, 2024 -

Toyota of Rockwall responded

Providing a positive experience is our top priority, Daniel, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

January 20, 2024

So so Not feeling good. Anyway so close to get the service. That is need for me More

by We
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lonnie Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Smith
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Jan 24, 2024 -

Toyota of Rockwall responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

January 20, 2024

Carl is awesome! He makes sure my car is ok, but works with me on letting me know what maintenance is coming so I can budget. More

by paula.guidry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl David
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Jan 21, 2024 -

Toyota of Rockwall responded

Thanks for sharing about your experience with Toyota of Rockwall. We appreciate your business, Paula, and hope to see you again soon!

January 20, 2024

Easy to get in to have our vehicle serviced. Sam our advisor was very helpful and knowledgeable. More

by huntnova
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2024 -

Toyota of Rockwall responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Sam and the rest of our team, and don't hesitate to let us know if we can be of further assistance.

January 19, 2024

He was very professional and helpful. He answered all my questions and was nice and polite. More

by chandra.smith55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McGuire
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Jan 19, 2024 -

Toyota of Rockwall responded

Candra, Thank you so much for your excellent review! We are so glad that Kevin had the opportunity to work with you, and we are thrilled that you found your experience with us here at Toyota of Rockwall to be a positive one. Please don't hesitate to reach out if you need anything else.

January 19, 2024

I have been very pleased with the service I have received from Toyota of Rockwall. More

by DENNISAMCMULLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josue in the service department
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Jan 21, 2024 -

Toyota of Rockwall responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Toyota of Rockwall, Dennis, we look forward to having you as a valued customer for many years to come!

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