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Toyota of Rockwall

Rockwall, TX

Overview
Employees
Reviews
Vehicles
4.5
6,328 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
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1250 E Interstate 30

Rockwall, TX

75087

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Showing 6,328 reviews

December 05, 2023

Excellent service. Provided a shuttle which saved me from getting a rental. I am ver pleased. More

by Teacher
Recommend Dealer
Yes
Employees Worked With
Carl, Cesar Martinez
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Dec 06, 2023 -

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 04, 2023

Team is friendly but the main problem I went in for was not fixed. This is the 3rd time I have gone in for the same problem. Very frustrating! More

by AMANDABLANKENSHIP047
Recommend Dealer
No
Employees Worked With
Stephanie
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Dec 08, 2023 -

Toyota of Rockwall responded

Amanda, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

December 03, 2023

Joe Lopez was extremely helpful and knowledgeable. They made time to repair some things that needed replacing. I’ve always taken my ‘17 Rav4 Hybrid to Toyota of Rockwall and never been disappointed. More

by hmoraller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Lopez 5⭐️
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Dec 03, 2023 -

Toyota of Rockwall responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 03, 2023

Thanks to all at Toyota of Rockwall for providing friendly and excellent service purchasing my new vehicle. They try their best to work with you and your budget. Special thanks to Jeff Land for his More

by rcrouch490
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Towell, James Brown
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Dec 03, 2023 -

Toyota of Rockwall responded

Here at Toyota of Rockwall, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

December 03, 2023

Quickly took care of my problem (dead battery). Very pricey but unable to get it done elsewhere. Called AutoZone who told me they had two batteries in stock for $80 less than Toyota's quote and co More

by GUNGADEAN1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McGuire
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Dec 04, 2023 -

Toyota of Rockwall responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Toyota of Rockwall

December 02, 2023

I loved this dealership through 3 vehicles but when you took away the car wash that all changed. At the very least the cars should be cleaned when they are brought in for any kind of service work. A promis More

by 20bobbie65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Morgan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Martinez
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Dec 03, 2023 -

Toyota of Rockwall responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

December 02, 2023

Sales tech try to hack for charges service manager never responded for 2 days with any update More

by Zafar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mick Schott
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2023 -

Toyota of Rockwall responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

December 02, 2023

Muy buena gente todo bien me ofrecieron sus muy puntuales toda la gente que trabaja en la agencia muy amable More

by decideriovargas6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
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Dec 03, 2023 -

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

December 02, 2023

Not really happy purchasing experience. The dealer tried to sneek in expensive warranty which I declined from the beginning. I also spent about 6h hours at the dealership to purchase a More

by harhir
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I do not recall the sales managers name
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Dec 06, 2023 -

Toyota of Rockwall responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

December 02, 2023

Great sales and finance staff. Very helpful in purchasing my new vehicle. Highly recommended dealership. More

by dennisrowe1969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Molina-Power, James Brown, Oscar Boyd
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Dec 03, 2023 -

Toyota of Rockwall responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, Dennis, and we look forward to continuing to serve you in the future!

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