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Toyota of Rockwall

Rockwall, TX

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Employees
Reviews
Vehicles
4.5
6,421 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
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1250 E Interstate 30

Rockwall, TX

75087

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Showing 6,421 reviews

January 17, 2024

Kevin was kind and polite, but when I picked up my car I was not given any feed back at all on the results of services done on my car. More

by CANNHERRERA
Recommend Dealer
Yes
Employees Worked With
Kevin McGuire
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Jan 17, 2024 -

Toyota of Rockwall responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

January 16, 2024

Toyota Rockwall has always been THE place to get your Toyota serviced. They always treat you with great respect and explain everything about your cars needs. We have done business with them for over 10 More

by rosslyncwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2024 -

Toyota of Rockwall responded

Thank you, Rosslyn, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

January 15, 2024

Service was excellent. The customer lounge was well stocked and comfortable. The only criticism is that the time seemed a bit long for the amount of service required. More

by do68ho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
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Jan 15, 2024 -

Toyota of Rockwall responded

Thanks for sharing about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

January 14, 2024

Melvin was excellent sales person and would buy in a heartbeat again. Rockwall Toyota is a fantastic dealership More

by steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melvin Banister
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Jan 15, 2024 -

Toyota of Rockwall responded

Thank you so much, Steve, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Melvin and congratulations on your new vehicle! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

January 14, 2024

Everyone was helpful and hospitable. Overall process was longer than expected. I think you could improve on turn times. More

by tdreese3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aubrey
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Jan 15, 2024 -

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 14, 2024

fantastic service, however the wait time was a bit long but overall, excellent service from the crew. More

by ji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Pierson Jr., Dan Landrum, Corey Thomas, Sam Delavega, James Brown, Kevin McGuire, Cesar Martinez
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Jan 15, 2024 -

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 14, 2024

Sam was extremely helpful. The lady at the front was very friendly and even though she was very busy, was out going and responded to all my questions, she did not snob me. Both More

by welchconst1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist, think she was from Sacramento. Outgoing and friendly.
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Jan 15, 2024 -

Toyota of Rockwall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

January 13, 2024

Everything on the entire experience was great. I was informed and updated on any changes and never had any questions about where my vehicle was in the process. More

by brent.thorn2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
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Jan 14, 2024 -

Toyota of Rockwall responded

Brent, Thank you for the kind words for our service department! Cesar and our team look forward to sharing your compliments with them and don't hesitate to let us know if we can further assist.

January 13, 2024

Hospitable and clean. Sam towell and Aubrey Price make a great team. I felt taken care of More

by Darrell.Grace65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carmelo Adorno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aubrey Price sam towell
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Jan 14, 2024 -

Toyota of Rockwall responded

Darrell, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Sam and Aubrey here at Toyota of Rockwall are glad to have you as a customer.

January 12, 2024

Excellent customer service and a pleasure to work with on the purchase of our new Toyota. More

by Santiago Diaz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2024 -

Toyota of Rockwall responded

Santiago, Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

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