Toyota of Rockwall

Salesman was good to work with. Sales manager process took way too long and they tried to play games with my trade. I had to start to leave before they got serious. Final paper sign Sales manager process took way too long and they tried to play games with my trade. I had to start to leave before they got serious. Final paper signing went great and fast. 2nd car bought from this dealer. More

Kevin is a good service advisor (very professional & honest) and has always treated me right. honest) and has always treated me right. More

Everybody is amazing there. Great place to shop. I got my Toyota for Toyota of Rockwall ! Great place to shop. I got my Toyota for Toyota of Rockwall ! More

Stefanie is always great to work with. Kept us informed and had the car done quickly, and din’t try to upsell. Kept us informed and had the car done quickly, and din’t try to upsell. More

I came in due to a faulty collision sensor. This was attempted to be calibrated by another authorized shop but they found that, even though it was calibrated to spec, as soon as the vehicle is This was attempted to be calibrated by another authorized shop but they found that, even though it was calibrated to spec, as soon as the vehicle is driven, the sensor throws a fault code. Per Toyota's guidelines, this means that the sensor needs to be replaced. The dealership, however, did not attempt to recalibrate in their assessment (that cost me more than the other shop) and instead blamed the prior shop for a poor fender repair from 6 months ago. Their recommendation was to replace the bumper entirely. However, this doesn't make sense as the sensor is calibrated to spec and without any force/impact goes out of spec as soon as it hits 7 miles (when the sensor becomes active). As per Toyota's guidelines, this suggests a faulty sensor. The dealership seemed more intent on proving to Toyota that there's no shadow of evidence that it could be something other than the sensor than taking care of me as a customer. More

Excellent service. Jeff Land was very help full in the process of purchasing the car. Jeff Land was very help full in the process of purchasing the car. More

Fast, clean, efficient will use again for service. Only complaint is I did not get my truck washed Only complaint is I did not get my truck washed More

It was a very good service. as always it is. Keep doing this job to customers satisfaction. as always it is. Keep doing this job to customers satisfaction. More

Waiting area was nice and relaxing. Jose was professional and willing to investigate our issue when no problem was found. He grabbed a technician to ride with so he could try and repl Jose was professional and willing to investigate our issue when no problem was found. He grabbed a technician to ride with so he could try and replicate the problem. There was no charge at the end of the day. That's great customer service considering they spent a few hours trying to solve the issue. We appreciate the integrity. More

Kasey made it very easy for my wife to bring out 2017 Rav 4 in for 100 k mile maintenance. She is very knowledgeable and set everything up so professionally. 4 in for 100 k mile maintenance. She is very knowledgeable and set everything up so professionally. More