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Toyota of Rockwall

Rockwall, TX

Overview
Employees
Reviews
Vehicles
4.5
6,393 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
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1250 E Interstate 30

Rockwall, TX

75087

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Showing 6,393 reviews

September 10, 2022

Always takes good care of me and my car! ! Very courteous and respectful!! Great dealership! More

by missbasscat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2022 -

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 10, 2022

The representatives are always very welcoming and friendly and answer all my questions. I always take my car to Toyota of Rockwall. More

by dani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
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Sep 12, 2022 -

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

September 09, 2022

Great staff and experience. Friendly and nice people. Great price for the car we bought. More

by croberge1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bethany Smith
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Sep 09, 2022 -

Toyota of Rockwall responded

Thank you so much for choosing Toyota of Rockwall! Congrats on your new purchase, and let us know if we can be of any more assistance!

Sep 09, 2022 -

croberge1 responded

Yes. I would like to buy another Avalon soon. I like those cars.

September 09, 2022

The entire staff was professional. They told us 45 minutes and we were out in 40 minutes. Great service! More

by Tessp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2022 -

Toyota of Rockwall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

September 08, 2022

Great service thanks to peoples work in this location I recommend to anyone the quality performance More

by leon261958
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Hogue, Stephanie Sanchez, Carlos Perez, Kevin McGuire, Larry Davis, Josue Gutierrez, Juan Moran, Cesar Martinez
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Sep 09, 2022 -

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 07, 2022

Process took too long! I didn’t work with people listed on the last screen, which is why there is no rating More

by danmarley
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bethany Smith
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Sep 11, 2022 -

Toyota of Rockwall responded

We're sorry to hear about your experience, Dan, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

September 07, 2022

I had an excellent experience with Toyota of Rockwall ISAÍ was great to work with, he was very responsive, patient, and went above and beyond with any questions or special requests that I had would highl More

by fatimalozano73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isai Nieto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nehemias Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Smith
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Sep 08, 2022 -

Toyota of Rockwall responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks, Fatima, for choosing Toyota of Rockwall!

September 06, 2022

Mick is great, the whole team is courteous and knowledgeable. Feel good about repairs being completed at the dealer. More

by joeystone.dallas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 07, 2022 -

Toyota of Rockwall responded

Thank you for the kind words for Mick and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 06, 2022

service Center has sone a great job for the last 10 years Sales did a good job More

by PMOORE1958
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becca Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Desrosiers
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Sep 07, 2022 -

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 03, 2022

Everything was awesome until I got in my truck and the drivers seat was soaking wet. No one informed me that they left the windows open and it rained. I was surprised to sit in a soggy seat of a pretty ne More

by michaelfear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2022 -

Toyota of Rockwall responded

Michael, Thank you for bringing this to our attention, we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you.

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