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Toyota of Rockwall

Rockwall, TX

4.5
6,374 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
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1250 E Interstate 30

Rockwall, TX

75087

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Showing 6,374 reviews

February 28, 2022

Súper amables y atentos los dos Nehemias López y su primo Isaí ⭐️⭐️ Excelente servicio More

by Valeria_251094
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isai Nieto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nehemias Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Smith
Feb 28, 2022 -

Valeria_251094 responded

Excelente servicio , súper amables , muy amigables y atentos …

February 28, 2022

This dealership did a great job at meeting all my needs and making sure I was happy. More

by flickachelle1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Coy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Adams
Feb 28, 2022 -

Toyota of Rockwall responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

February 28, 2022

They generally over promise under deliver the last 2 times they said “we are waiting for your car wash, you are next in line” 2 hours later got my car back, no car wash. More

by ahemond1313
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Adams, Karissa Gutierrez
Mar 17, 2022 -

Toyota of Rockwall responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

February 27, 2022

This was my second purchase from this location and I am now in my FOURTH Toyota because I LOVE the brand! This time took a few hours longer than my last purchase but the staff was super friendly and helpfu More

by SGibson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Smith, Jason Fleming
Feb 28, 2022 -

Toyota of Rockwall responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

February 25, 2022

Our experience was great at Toyota of Rockwall. Everyone was nice and professional. We weren't pressured! The financing process was simple. More

by pam.petty12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Brown
Feb 25, 2022 -

Toyota of Rockwall responded

Thank you for taking the time to write this review, Pam! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Toyota of Rockwall are glad to have you as a customer.

February 25, 2022

Everything was very professional. The service people kept me updated on what was being done - made suggestions - all very helpful. It is well worth the hour's drive to have my car More

by HIEJWILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Ly five stars for him also
Feb 25, 2022 -

Toyota of Rockwall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

February 24, 2022

The customer service was outstanding with updates on your service which was quick and excellent. We definitely look forward to returning for more maintenance of both of our Toyota vehicles. More

by sarv4208
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Martinez
Feb 24, 2022 -

Toyota of Rockwall responded

Thank you for taking the time to leave us a five-star rating. We are very happy to have provided you with such a positive experience! We sincerely value your business. We look forward to having you as one of our valued customers for years to come.

February 24, 2022

Salesman (Christian) did a great job. He worked with us to obtain our first choice for our truck More

by mikemciver_2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Smith
Feb 25, 2022 -

Toyota of Rockwall responded

Thank you, Mike, and congratulations on your new truck! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

February 24, 2022

Nice building and happy with my truck. Not to fond of the sneaky antics involved with the dealership concerning their “Green Package Deal” that I signed agreeing to without knowing becaus More

by danielmedrano
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Adams, Tyler Fechner
Mar 13, 2022 -

Toyota of Rockwall responded

We're sorry to hear about your experience, Daniel, and hope to connect soon to see if there is something we can come up with to turn it around for you. Customer satisfaction is our top priority and it's disappointing to learn that we fell short here. Thank you for bringing it to our attention!

February 23, 2022

First time car buyer. Credit to Nemo, he took care of me from start to finish. When it comes time for another vehicle I will certainly be a return customer. More

by 1010101001101101
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nemo Ulibarri
Feb 24, 2022 -

Toyota of Rockwall responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience here with Nemo. Congratulations on the purchase of your first car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help.

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