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Toyota of Scranton
Scranton, PA
5,485 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 5,485 reviews
April 11, 2022
The sales and finance departments are the best I have ever dealt with. Doug in sales is fantastic I have bought now my 6th toyota from Doug everytime is a flawless transaction Marco in finance the same I ever dealt with. Doug in sales is fantastic I have bought now my 6th toyota from Doug everytime is a flawless transaction Marco in finance the same I recommend this Toyota dealer to anyone best in NEPA hands down More
by Rob
Verified Customer
April 11, 2022
On March 11, 2022 the dealer supposedly changed the engine air filter (a charge of $79.99), two weeks later when I was changing the spark plugs, I pulled out the engine air filter that was at least a c engine air filter (a charge of $79.99), two weeks later when I was changing the spark plugs, I pulled out the engine air filter that was at least a couple of years old. The dealer never changed the filter and charged me for it. Now, how many other things the dealer claimed to have changed but never did it????? I can trust them anymore, I will never return to this dealer!!!!!! More
by e.jurado
Employees Worked With
April 10, 2022
Staff was extremely friendly, they made sure that every concern I had was answered. They bar far went above and beyond my expectations. concern I had was answered. They bar far went above and beyond my expectations. More
by DANALOVE87
April 09, 2022
Well now it's #4. .Thanks again for another great experience. Never in my life have I purchased 2 vehicles within 10 days of each other. .Thanks again for another great experience. Never in my life have I purchased 2 vehicles within 10 days of each other. More
by CassieHayes92004
April 08, 2022
The car was done before the estimated time and the work was done well and timely. was done well and timely. More
by jp1942
Employees Worked With
April 07, 2022
My second vehicle from this dealership. The service there is top notch as well as the selection. The service there is top notch as well as the selection. More
by SPALMER1980
Employees Worked With
April 05, 2022
My experience with Toyota of Scranton was excellent! Cory and Matt both were very helpful in my decision to lease my first car! Cory and Matt both were very helpful in my decision to lease my first car! More
by BEPPLERM
Employees Worked With
April 05, 2022
Brian was Absolutely amazing as well as the financial manager and everyone else making a very simple and easy process would recommend to anyone manager and everyone else making a very simple and easy process would recommend to anyone More
by MICHAELLEONARD9261
April 05, 2022
They do the job right the first time and don’t try and sell me things I don’t need. sell me things I don’t need. More
by JFoley
