Toyota of Scranton

relaxed atmosphere both sales and service has been handled to be as stress free as possible, even with virus......will continue to do business with toyota of scranton both sales and service has been handled to be as stress free as possible, even with virus......will continue to do business with toyota of scranton More

Prompt / Courteous / Very pleased. I feel confident with the service that’s done. I wouldn’t take my Tacoma anywhere else. Keep up the great customer service. the service that’s done. I wouldn’t take my Tacoma anywhere else. Keep up the great customer service. More

Excellent service! Really recommend them for all your automotive products and services! Everything was smooth and effortless! Keep up the great work Toyota of Scranton automotive products and services! Everything was smooth and effortless! Keep up the great work Toyota of Scranton More

Purchasing a car during a pandemic was easy and quicker then I thought. We also had to use the Service dept and they were quick and everyone was friendly then I thought. We also had to use the Service dept and they were quick and everyone was friendly More

Appointment was on time and timely. People were courteous and Respectful. They went out of their way to accommodate you. The waiting area was clean and everyone was socially distanced. A nice experience! and Respectful. They went out of their way to accommodate you. The waiting area was clean and everyone was socially distanced. A nice experience! More

Service center experience Very busy service center but all customer service persons made sure I was not waiting long. I asked them to look at the breaks as they were mushy. T Very busy service center but all customer service persons made sure I was not waiting long. I asked them to look at the breaks as they were mushy. The service person tested brakes and found nothing wrong. This makes me trust you service even more. More

I found the Exact Rav 4 online during an exhausting search. I left an email to this Dealership. SYLVIA THOMPSON contacted me and we had a wonderful, informative dialogue about how to see the car, test search. I left an email to this Dealership. SYLVIA THOMPSON contacted me and we had a wonderful, informative dialogue about how to see the car, test drive and possibly purchase it. I live out of state and I was hesitant to take the time if I would be disappointed. We also discussed my hesitation on trading in my Honda CRV because it was in great shape. Sylvia was very caring, patient and allowed me to Express myself. She never tried to convince me. She listened like a friend would do. She suggested that I send photos of my Honda. Once they were reviewed ,Sylvia called me back with a very fair offer. I drove 2.hr30 minutes to Scranton. I LOVED the RAV. SYLVIA was so easy to work with. She was patient, soft caring and answered ALL my questions. As a woman, I had some connections to the Honda and Sylvia seemed to truly understand. SYLVIA THOMPSON and Toyota Of Scranton Made this Entire experience a VERY POSITIVE ONE. I have already recommended this Dealership and Sylvia to others. Thank You SYLVIA THOMPSON for your time, effort, patience and Understanding. More

Fast and Efficient—and also Kind! I have taken my car to Toyota-Scranton three times as part of a regular maintenance program. The staff has always been friendly, articulate, and profe I have taken my car to Toyota-Scranton three times as part of a regular maintenance program. The staff has always been friendly, articulate, and professional—in particular, Alyssa, who is tremendously gracious and welcoming. My vehicle is very healthy. What more can I ask? More

Excellent service Very friendly and professional. Would recommend Toyota to my friends. Sales people took there time explaining what you need to know. Great service! Sy Very friendly and professional. Would recommend Toyota to my friends. Sales people took there time explaining what you need to know. Great service! Sylvia and John helped me greatly. More