Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Toyota of Scranton

Scranton, PA

Overview
Employees
Reviews
Vehicles
4.7
5,495 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
Contact Dealership
View Awards

3400 N Main Ave

Scranton, PA

18508

Directions

By Type

Showing 5,495 reviews

November 16, 2024

The Toyota of Scranton staff that I worked with when purchasing my new Tacoma were great. Noah M. and Jake F. made the purchase experience easy and were very knowledgeable. Mark T. was patient and th More

by JDCRONK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Luyster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Mihal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Ochwat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2024 -

Toyota of Scranton responded

JDCRONK, Thank you so much for sharing your experience! We're thrilled to hear that Noah M. and Jake F. made your purchase easy and enjoyable with their knowledge and expertise. It's great to know that Mark T. took the time to thoroughly introduce you to your new Tacoma's features, and that Ashley O. provided helpful answers regarding your new accessories. Your recommendation means the world to us! Congratulations on your new Tacoma, and we look forward to serving you again in the future. Enjoy your ride! Warm regards, The Sales Team Toyota of Scranton

November 15, 2024

Higgins is great. Well serviced and very accommodating. Scheduler was great, too, and helped squeeze me into the day More

by SCHOENCOMM
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
j, HIGGINS
Report | Print
Nov 15, 2024 -

Toyota of Scranton responded

SCHOENCOMM, Thank you so much for your kind words! We're thrilled to hear that Higgins and our scheduling team were able to provide you with great service and accommodate your needs. Your satisfaction is our top priority, and we look forward to assisting you again in the future! Warm regards, The Service Team Toyota of Scranton

November 14, 2024

Toyota of Scranton dealership is my go to dealership for service and reliability in our area More

by PAJOE18447
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cheverez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrianna Neff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2024 -

Toyota of Scranton responded

PAJOE18447, Thank you so much for your kind words and continued trust in Toyota of Scranton! We’re thrilled to be your go-to dealership for service and reliability. Your support means a lot to us, and we look forward to continuing to provide you with excellent care. If there’s ever anything more we can do for you, please don’t hesitate to reach out! Regards, The Toyota of Scranton Team

November 14, 2024

The attendant who took care of us while waiting for our car to be done was kind and helpful! More

by JRWARNOCK28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Toyota of Scranton responded

JRWARNOCK28, Thank you for your feedback! We’re glad to hear that our attendant made your wait a pleasant one. Providing helpful and friendly service is what we strive for, and it’s great to know we met your expectations. We look forward to your next visit! Warm regards, The Service Team Toyota of Scranton

November 14, 2024

Great place to get a car or at least start looking for one!! I had a great experience! More

by GOSSMACKENZIE642
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Printz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Cali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2024 -

Toyota of Scranton responded

GOSSMACKENZIE642, Thank you for sharing your experience! We're so glad to hear you had a great time with us while exploring your options. Whether you're ready to purchase or just starting your search, we're here to help every step of the way. We hope to see you again soon! Regards, The Sales Team Toyota of Scranton

November 14, 2024

Both Noah and Justin were receptive to my questions and asks. They both answered all my questions in a timely manner More

by RPRP3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Cheverez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Mihal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2024 -

Toyota of Scranton responded

RPRP3, Thank you for taking the time to share your feedback! We’re glad to hear that Noah and Justin were receptive to your questions and provided timely responses. Your satisfaction is important to us, and we’ll continue striving to make every experience a 5-star one. If there’s anything we can do to make your next visit even better, please let us know! Regards, The Sales Team Toyota of Scranton

November 13, 2024

Always receive excellent service. Kept informed of status, needs and concerns.Stephanie was attentive and polite. Good experience. . More

by DAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2024 -

Toyota of Scranton responded

Thank you, Dave, for sharing your experience with us! We're thrilled to hear that Stephanie took great care of you and kept you well-informed throughout your visit. Providing attentive and excellent service is our priority, and it's wonderful to know we delivered. We appreciate your trust in us and look forward to serving you again! Take care, The Service Team Toyota of Scranton

November 13, 2024

The staff was courteous, helpful and knowledgeable. Service members were also. Great job by all. More

by ANNE6677
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Cali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Schork
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2024 -

Toyota of Scranton responded

ANNE6677, Thank you for your kind words! We're delighted to hear that our team provided you with courteous, helpful, and knowledgeable service. Our staff works hard to ensure each visit is a positive one, and it's wonderful to know we met your expectations. We look forward to serving you again in the future. Take care, The Toyota of Scranton Team

November 13, 2024

Excellent service. Professional and knowledgeable. Efficient staff. Nice atmosphere. Good location. Friendly people. Would recommend it to anyone More

by MJPETERS2211
Recommend Dealer
Yes
Employees Worked With
Justin Cheverez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicki
Report | Print
Nov 13, 2024 -

Toyota of Scranton responded

Thank you, MJPETERS2211, for your wonderful review! We're delighted to hear that you enjoyed our friendly, professional service and welcoming atmosphere. Our team strives to make every visit efficient and pleasant, and it’s great to know we met your expectations. We appreciate your recommendation and look forward to serving you again in the future! Warm regards, The Team at Toyota of Scranton

November 12, 2024

The experience at Toyota of Scranton is always top-notch. Facilities are great, comfortable and supportive to those who can do a little work and then environment. Snack area is great. Most importantly, howev More

by KENG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

Toyota of Scranton responded

KENG, Thank you for such a wonderful review! We're delighted to hear that you've consistently had a top-notch experience at Toyota of Scranton. We’re glad you enjoy our facilities and snack area – we work hard to make our space comfortable and productive for our guests. We're especially pleased that Dave has been a helpful and reliable part of your visits. Keeping our customers informed and going the extra mile is what we're all about, and we're so glad Dave’s efforts keep you coming back. Thank you for your loyalty – we look forward to seeing you again! Warm regards, The Service Team Toyota of Scranton

1
...
23
24
25
...
550