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Toyota of Scranton

Scranton, PA

4.7
5,510 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,510 reviews

March 03, 2021

I found the listing for the car before the photos were even uploaded. AJ was quick in texting me photos and answering any questions I had. After ensuring me the car was in great shape (it was!) we quickly More

by cp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Zepherin, AJ Wallace
Mar 04, 2021 -

Toyota of Scranton responded

Enjoy your new vehicle, cp, for many miles to come. Our goal is to make the buying experience as painless as possible. AJ is awesome as he strives to provide each customer with all the answers so a decision can be made. Thank you! Take care

March 02, 2021

Quick and efficient service. Alyssa was great and provided great feedback on the maintenance of my vehicle. I will definetly come back for service at Toyota of Scranton. More

by rutkowski_chris
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteras
Mar 04, 2021 -

Toyota of Scranton responded

Chris, that you for your feedback and comments regarding your experience. We are thrilled your enjoyed working with Alyssa. See you at your next visit.

March 02, 2021

Tiffany was awesome as usual informed me of specials and kept me informed throughout service appointment. Truck was serviced and just as important was wiped down with disenfectant before returning to me! More

by SHOEWHO@me.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Aimer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Toyota of Scranton responded

Shoewho, Tiffany works very hard at providing the best guest experience. We are delighted to know all went well. Thank you for the 5 stars. Take care.

March 02, 2021

Everything was great. Service, experience and final outcome. The service counter Stephanie Jones was very kind. kkkkkkkkkkkkkkkkkkkkkkkkkk kkkk kkk k k k k k k k More

by jHudak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Toyota of Scranton responded

Many thanks, jHudak, for the review and kind words about Stefanie Jones. Take care.

March 02, 2021

Dalton and Andrew helped me immensely find a new set of [amazing] wheels quickly. I knew Scranton Toyota had the car I wanted but I was unable to be there in person. They helped me finalize the deal throug More

by Chris Carter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dalton, Andrew, George Zepherin
Mar 05, 2021 -

Toyota of Scranton responded

Chris, So glad all went well at the time of purchase. Andrew and Dalton only want to make certain our customers are pleased with their experience. Thank you for the 5 star review. Enjoy your new RAV4 Hybrid. Great vehicle.

March 01, 2021

Great guys, had such a good experience we ended up buying two cars, thanks to Kevin and everyone who helped us with our purchase. Top notch guys More

by BJ9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Reilly
Mar 04, 2021 -

Toyota of Scranton responded

Hi BJ9, We are thrilled our Sales Team worked their magic. Thanks so much for purchasing 2 vehicle. Enjoy. Take care.

March 01, 2021

Real friendly staff.But soon after I leased my vehicle I seen on the tv the price for a lease went down should of waited More

by GEORJON5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 04, 2021 -

Toyota of Scranton responded

Hi Georjon5, We understand what you are saying. Sometimes you are watching a station that is in another region and their offers differ from ours. We want you to know we did offer you the best deal. Enjoy your new vehicle. Take care.

February 28, 2021

David was awesome! Took care of everything I needed and went above and beyond on multiple occasions to get everything right. Great customer service and and work More

by SODETTE718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Toyota of Scranton responded

Sodette718, David is awesome! thank you for recognizing his hard work and efforts to provide the best care for our customers. We appreciate the 5 star rating. Take care.

February 28, 2021

Our salesman Jeff was professional and well educated on the vehicle he sold us. Andrew was an asset to the dealership. It was truly a remarkable experience. Will definitely do business with them again and More

by JOEJOLEEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew B., Jeffrey Felkowski
Mar 04, 2021 -

Toyota of Scranton responded

Joejoleen, Welcome to the Toyota of Scranton family. Both Jeff and Andrew want you to know you made the best decision for your new vehicle. Thank you for choosing our dealership. Enjoy. Take care.

February 27, 2021

I was really impressed with Jason! Kept me well informed on the progress of the repair that was going on with my car. Called when he said he was going to call. Made me feel he was concerned about my invest More

by THEWANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Palmigiano
Mar 04, 2021 -

Toyota of Scranton responded

Thank you, thewans for your 5 star rating and review. Jason is dedicated to providing the best care for our customers. We are just delighted all went well. Take care.

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