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Toyota of Scranton
Scranton, PA
5,045 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 5,045 reviews
July 13, 2020
Clean, Fast, Friendly, Good work I have had service at Toyota of Scranton several times. I wait while they work. Each time they have done a good job, taken a short amount of time and I have had service at Toyota of Scranton several times. I wait while they work. Each time they have done a good job, taken a short amount of time and given me friendly updates. More
by bjsmith510
Verified CustomerEmployees Worked With
Michael Casale, Alyssa Esteras
Helpful July 13, 2020
Great Car They have more cars than Motorworld in Wilkes-Barre. They had the car I wanted and delivered it. The car would not start , 4 days later. They picke They have more cars than Motorworld in Wilkes-Barre. They had the car I wanted and delivered it. The car would not start , 4 days later. They picked up the car took it back to Scranton. The battery was dead. They replaced it but I had to go to Scranton to pick. It was been good since then. More
by FJESTOCK
Employees Worked With
Other Employees :
Do not know if I got the correct names, Ron Pritchyk, Tom Rogari, Michael Reilly
July 12, 2020
Very easy transaction from start to finish with my trade in. Customer service is beyond anything I ever experienced at any other Dealership! I will definitely be back for scheduled services and future pur in. Customer service is beyond anything I ever experienced at any other Dealership! I will definitely be back for scheduled services and future purchases. More
by SWAMPDIESEL
July 12, 2020
Sales department was very helpful, no complaints there. I purchased a used vehicle, cash with the pricetag of almost 14,000.00. A little disappointed at the condition of vehicle probably a little bit my I purchased a used vehicle, cash with the pricetag of almost 14,000.00. A little disappointed at the condition of vehicle probably a little bit my fault but condition coming from a dealer should have been better with acceptable standards. There was sand all underneath it by the tires, like someone drove it to the dealer right from a wet beach, despite new tires being put on. Guess they didnt see it? Had to go back a week later for a squeaky noise which felt like a suspension issue, they greased it and sent me on my way after sitting there for 2 hours waiting. I am still hearing rattles and squeaks, still sounds like a suspension issue. Maybe that is why I kept getting an extended warranty pushed on me. As for that, I was paying cash (they knew that) and driving an hour to get the vehicle. I didn't have enough on the certified check for the extra $2000.00 extended warranty. Finance guy said he called me the day before I was to get the vehicle but didnt leave a message because he doesn't like to. Not very professional in my opinion. I like my vehicle. It just seems like they really were trying to hurry up and sell it. More
by TAT2DKITTEN
Employees Worked With
Scott who was the salesman I worked with was awesome!! No complaints about him!
July 12, 2020
Awesome place and always respectful. Great service and friendly place. Clean environment and felt safe. They are always helpful and honest. Always a good visit friendly place. Clean environment and felt safe. They are always helpful and honest. Always a good visit More
by TRICHARDSON1966
Employees Worked With
David
July 11, 2020
Focus on Customer Needs We recently purchased a Certified Pre-Owned vehicle thanks to John our salesman who knew what we were looking for and came through for us. Mark Thomas We recently purchased a Certified Pre-Owned vehicle thanks to John our salesman who knew what we were looking for and came through for us. Mark Thomas was terrific in explaining all the car's features before we drove it off the lot. More
by IRISHQUAD
July 10, 2020
Very fast and helpful. Doug was a huge help in helping my daughter pick the perfect car! Would recommend to anyone looking for a new or used car! daughter pick the perfect car! Would recommend to anyone looking for a new or used car! More
by CHELSMP1991
Employees Worked With
July 10, 2020
I Love My New SUV! Thank You So Much Jordan! Everyone I Love My New SUV! Thank You So Much Jordan! Everyone at Toyota = Very Welcoming, Courteous & Friendly. I Will Definitely Do Future Business with I Love My New SUV! Thank You So Much Jordan! Everyone at Toyota = Very Welcoming, Courteous & Friendly. I Will Definitely Do Future Business with Jordan! More
by Catina Nadine
July 10, 2020
Excellent review, top notch personnel. We are long tome Toyota customers and you net our expectations very well. I am happy to give you this feedback. review, top notch personnel. We are long tome Toyota customers and you net our expectations very well. I am happy to give you this feedback. More
by MAKENT
July 09, 2020
I recommend this dealership to my family and friends! Great and friendly service. I woo definately buy my next Toyota here at this great dealership!!! Great and friendly service. I woo definately buy my next Toyota here at this great dealership!!! More
by LOVPETRIKONIS
Employees Worked With
Other Employees :
Alyssa Esteras, Travis Langlois
