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Toyota of Scranton

Scranton, PA

Overview
Employees
Reviews
Vehicles
4.7
5,508 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,508 reviews

February 25, 2021

Professional job Im happy with Scranton Toyota service Professional job Im happy with Scranton Toyota service and will buy my next cart with Scranton Toyota and due to Scranton Toyota Service department. More

by MTNDEW1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteras
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Feb 26, 2021 -

Toyota of Scranton responded

Mtndew1960, we are pleased to read your review! Thank you very much for your perfect, 5 star review of your service experience. We look forward to serving you for many years. Take care.

February 24, 2021

Tire rotation and inspection were done , it didn't take as long as they said .They drove me back home and picked me up, This was great. Tiffany Peoples was very helpful. My blue tooth was not eorking and More

by CEE349
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2021 -

Toyota of Scranton responded

CEE349, sorry to hear your blue tooth is not working. Did you happen to work with Mark Thomas at our dealership? He is the product specialist. Please contact Mary Jo Preno, Vice President of Guest Experience to discuss. You can reach Mary Jo at 570.702.8776. Thank you for the perfect, 5 star review of your recent service visit. We are happy you could get a ride home and back to our dealership. It is a nice amenity. tiffany is an asset to our team. Thank you for acknowledging her efforts. Take care.

February 24, 2021

It was a Great experience as always. Quick service, friendly staff and a comfortable waiting area. Highly recommended to all Toyota owners in Northeast PA. More

by Ravowner
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2021 -

Toyota of Scranton responded

Thank you, Ravowner! We want to provide our guests with excellent service performed in a timely fashion. Thank you for taking the time to let us know how we did. It is appreciated. Take care.

February 23, 2021

Overall great experience. Jax Gonsky in sales went above and beyond to ensure satisfaction. Professional, courteous, and knowledgeable are some words to describe Jax. Thank you toyota of scranton! More

by jeremyspak1991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jax Gonsky
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Feb 23, 2021 -

Toyota of Scranton responded

jeremyspak1991, thank you for the awesome review. Jax only wants our customers to have the BEST experience when purchasing a vehicle. He understands customers needs and works very hard at meeting those needs. We wish you well with your new vehicle. Take care.

February 23, 2021

Smooth transaction from the salesman to the finance manager. They went above and beyond to make me feel welcome. I would highly recommend anyone to buy from this dealership. More

by GAFFNEYSFD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maxx Broden
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Feb 23, 2021 -

Toyota of Scranton responded

Thank you, GaffneySFD, for coming to our dealership to purchase your new vehicle. We certainly appreciate your business and wish you all the best with your new vehicle. Thank you for the perfect, 5 star review. Take care.

February 23, 2021

1st time I have bought a vehicle from your dealership and won't be the last! Very professional. Been telling all my friends the next vehicle they buy go to Toyota of Scranton More

by DAWSONEMAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Wallace
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Feb 23, 2021 -

Toyota of Scranton responded

Welcome to the Toyota of Scranton family, Dawsonemail! Thank you for the perfect, 5 star review and your recommendation. We all appreciate it. Take care.

February 22, 2021

Always great customer service and vehicle service. They answer all of my questions and explain everything in detail to me. Can’t see myself dealing with anyone else! More

by CINDY8199
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Matarese
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Feb 22, 2021 -

Toyota of Scranton responded

cindy8199, We strive to provide our guests with answers to any questions regarding their vehicle. We want you to understand your vehicle and we are only too happy to assist you. Thank you for your awesome review. It is appreciated. Take care.

February 22, 2021

Brian was great! It was our first purchase of a Toyota and as a caring and empathic salesman, Brian was top notch. We love our truck! Thank you! More

by TERRI10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Reilly
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Feb 23, 2021 -

Toyota of Scranton responded

Terri10 we are so happy you enjoyed working with Brian. Welcome to the Toyota of Scranton Family. We are delighted you are enjoying your new truck and look forward to seeing you at your next visit. Be well.

February 21, 2021

Everyone I interacted with at the dealer was amazing, from the moment I started shopping until I finalize the paperwork. I completely recommend them for sales or service. More

by Pfafffamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Reilly
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Feb 22, 2021 -

Toyota of Scranton responded

Pfafffamily, thank you for the 5 star review and recommendation. The entire team appreciates your kindness. Take care.

February 21, 2021

I have started bringing my three Toyotas here for service, everyone is very friendly, professional, and efficient. Most everything they have recommended has been at a comparable price to my smaller h More

by Pfafffamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Esteras, Travis Langlois
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Feb 22, 2021 -

Toyota of Scranton responded

Pfafffamily, thank you for servicing your Toyotas at our dealership. We value your business, and hope to have a long lasting relationship with you and your family. We are honored to service your vehicles. Take care.

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