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Toyota of Scranton

Scranton, PA

Overview
Employees
Reviews
Vehicles
4.7
5,470 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,470 reviews

October 10, 2024

The people were wonderful. A lot of vehicles to choose from. Great people to work with. More

by TRIP08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Cloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2024 -

Toyota of Scranton responded

TRIP08, Thank you for your kind review! We're thrilled to hear that you enjoyed working with our team and appreciated the variety of vehicles we offer. It's always our goal to provide a wonderful experience and help our customers find the perfect vehicle. If you have any further questions or need assistance in the future, don't hesitate to reach out. We look forward to serving you again Warm Regards, The Toyota of Scranton Team

October 09, 2024

I found what I was looking for at a great good price. Very helpful in helping me work the numbers to an affordable debt service. More

by WOAKS23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Zepherin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Cali
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cheverez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2024 -

Toyota of Scranton responded

WOAKS23, Thank you for taking the time to share your experience! We're so glad to hear that you found exactly what you were looking for at a great price. Our team is always happy to assist in finding a payment plan that works for you, and it's wonderful to know we could help make the numbers work. If you need anything in the future, feel free to reach out. We're here to help! Warm regards, The Sales Team Toyota of Scranton

October 09, 2024

Ms. Politz recognizes me when I come for service at Toyota of Scranton. She is polite, professional and efficient ... consistently! She takes the time to explain options available to me re: service i More

by 343G9Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailee Politz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2024 -

Toyota of Scranton responded

343G9Z, Thank you so much for your wonderful feedback! We're thrilled to hear that Ms. Politz consistently provides you with such polite, professional, and efficient service. Recognizing and taking care of our guests is a priority, and we’re glad she’s helping you feel valued each time you visit. We're proud to have her as part of our team, and it's great to know she represents the Toyota brand in a way that meets your expectations. Thank you for choosing Toyota of Scranton — we're honored to be considered 'simply the best!' We look forward to continuing to serve you! Warm regards, The Service Team Toyota of Scranton

October 08, 2024

Honest. Fair. helpful. insightful. accommodating. They made doing business a pleasure. Especially the breakfast bonus! More

by ROWANL
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Hedden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Mihal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2024 -

Toyota of Scranton responded

ROWANL, Thank you for your kind words! We’re thrilled to hear you had a pleasurable experience with us, and we're especially glad you enjoyed the breakfast bonus. We look forward to welcoming you back for another great visit in the future! Warm regards, The Sales Team Toyota of Scranton

October 08, 2024

dealing with Toyota is good and the workmanship is great but the labor cost is too high a good customer should get reduced labor charges and senior discounts should apply More

by THOMASSAVERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2024 -

Toyota of Scranton responded

THOMASSAVERO, Thank you for your feedback and for being a valued customer! We’re happy to hear that you are pleased with our workmanship and overall experience. At Toyota of Scranton, we strive to provide high-quality service while maintaining fair and competitive pricing. We understand your concern about labor costs, and we do offer promotions and discounts periodically to help our customers save on service. Additionally, we’re always looking for ways to support our senior customers, and your suggestion will be taken into consideration. If you have any questions or would like more information on current offers, please feel free to reach out to us directly. We look forward to continuing to serve you! Warm regards, The Service Team Toyota of Scranton

October 07, 2024

As always my experience with Scranton Toyota's service department was excellent. The advisor apprised me of the cost and had the vehicle done as soon as possible More

by silverfocks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2024 -

Toyota of Scranton responded

silverfocks, Thank you for your wonderful feedback! We’re so glad to hear that your experience with our service department was excellent once again. Keeping you informed and ensuring your vehicle is ready as soon as possible is always our priority. We appreciate your continued trust in Toyota of Scranton and look forward to assisting you again in the future! Warm regards, The Service Team Toyota of Scranton

October 07, 2024

Service was great, Jason always is helpful and friendly. Waiting area is clean and comfortable. More

by FRANK.MARESCA82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Paligiamo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2024 -

Toyota of Scranton responded

FRANK.MARESCA82, Thank you for your kind review! We’re delighted to hear that you had a great service experience and that Jason was helpful and friendly, as always. We’re also glad that you found our waiting area clean and comfortable. We’ll be sure to pass along your feedback to Jason and the team. We appreciate your loyalty to Toyota of Scranton and look forward to your next visit! Take care, The Service Team Toyota of Scranton

October 07, 2024

Our salesman was Professional and courteous. No pressure to buy any different add in’s. Keep it up. More

by GORTON1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Boynton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2024 -

Toyota of Scranton responded

GORTON1969, Thank you for sharing your positive experience! We’re pleased to hear that your salesman provided professional and courteous service without any pressure. That’s exactly the kind of experience we aim to provide. We appreciate your feedback and will continue to strive for excellence. Thank you for choosing Toyota of Scranton, and we hope to assist you again in the future! Warm regards, The Sales Team Toyota of Scranton

October 07, 2024

Always an easy and pleasant experience when I take my Toyota Tacoma to Scranton Toyota. More

by CODYLEEBOWERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Zongilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2024 -

Toyota of Scranton responded

CODYLEEBOWERS, Thank you for your great review! We’re thrilled to hear that every visit with your Toyota Tacoma has been an easy and pleasant experience. Providing a hassle-free service experience is always our goal, and we appreciate your loyalty to Toyota of Scranton. We look forward to continuing to serve you in the future! Take care, The Service Team Toyota of Scranton

October 07, 2024

They were the only dealership with the manual vehicle I wanted. Otherwise there was a good selection and courteous staff More

by DSOMERVILLE29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Felkowski
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Oct 08, 2024 -

Toyota of Scranton responded

DSOMERVILLE29, Thank you for your review! We’re glad we were able to provide the manual vehicle you were looking for and that you found our selection and staff to your satisfaction. It’s great to hear that our team provided courteous service, and we look forward to assisting you with any future vehicle needs. Thank you for choosing Toyota of Scranton! Warm regards, The Sales Team Toyota of Scranton

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