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Toyota of Scranton

Scranton, PA

4.7
5,504 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,504 reviews

October 16, 2019

Very good service Service was good to work with I had some safety issues with the car the first week. They took care of it. Although the brakes are still squealing a l More

by RUFFHEWN16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2019 -

Toyota of Scranton responded

Thank you so much for taking the time to share about your experience at our dealership!

October 16, 2019

Completely satisfied Toyota of Scranton cares about their customers, always friendly and knowledgeable, clean and comfortable waiting area always coffee and snacks while y More

by patspat41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2019 -

Toyota of Scranton responded

patspat41, thank you acknowledging the fact we do care about our customers! That is our number one goal. We are thrilled all went well. Thank you.

October 15, 2019

good so go xxxx I was hungry and we got a bite to eat after purchasing the Toyota camry. We like the car even though there are problems. Passenger side uses man More

by aphoffman
Recommend Dealer
Yes
Employees Worked With
can't see the dudes photo
Oct 15, 2019 -

Toyota of Scranton responded

Hello, please give our Vice President Guest Experience, Mary Jo, a call at 570-702-8776 at a time that works best for you. Thank you.

October 15, 2019

Prevention I was in for a tire rotation and some preventative maintenance items. While rotating the tires they found a broken stud which would not have been good More

by jsoya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2019 -

Toyota of Scranton responded

We really appreciate the great review and 5 star- rating!

October 15, 2019

Good friendly people and quick service It was easy to schedule my service appointment and they had me in and out. It doesn't get much easier than that. I look forward to future visits too. More

by PACO2252
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Sledzinski, Corey Boynton, Dan Gabriel
Oct 16, 2019 -

Toyota of Scranton responded

We really appreciate you sharing this great feedback! Thanks for the 5-star rating, Paco!

October 14, 2019

GREAT Service Overall excellent dealership, tiffany peoples was helpful and quick during wheel change and was able to get me a shuttle home. And Allen Blad was who More

by MERCEDES4589
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : IAN, Allen Blad
Oct 15, 2019 -

Toyota of Scranton responded

We truly appreciate the 5 star- rating and positive feedback, Mercedes!

October 14, 2019

Easy in Easy out I couldn't be happier so far with my Tundra and the service at Toyota of Scranton. 1st class all the way around and love the waiting area. More

by EXCELUSP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Sledzinski, Maxx Broden, Louie Vitorio
Oct 15, 2019 -

Toyota of Scranton responded

Thanks for taking the time to share about your experience and the 5- star rating! Congratulations on your Tundra!

October 14, 2019

Annual inspection Easy online scheduling allowed me to pick a time convenient for my working hours. Once I arrived, the service from start to finish was so easy. And th More

by marycwelby
Price
Recommend Dealer
Yes
Employees Worked With
Oct 15, 2019 -

Toyota of Scranton responded

Thank you so much for taking the time to share about your experience at our dealership, Mary!

October 13, 2019

Awesome place I had dropped my truck off for a 10k service and they did very well and took car of my truck in a timely manner More

by ALIVIA2121
Recommend Dealer
Yes
Employees Worked With
Other Employees : George Zepherin, Joe Mercado Jr, Nick Bosque, Brian Ramos, Samuel Feliciano
Oct 14, 2019 -

Toyota of Scranton responded

We really appreciate the great review and 5 star- rating, Alivia!

October 13, 2019

Inspection and oil change Everyone is so helpful and courtious. One thing needs correcting with the emission testing. Our previous Prius had no problems because I live in Sus More

by TDAUGHERTY57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maxx Broden
Oct 14, 2019 -

Toyota of Scranton responded

We appreciate this great feedback and 5 star- rating!

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