Toyota of Scranton

Service Everything was fine and the employees are courteous and helpful. They all answered all my questions and addressed all my concerns. I am pleased with t Everything was fine and the employees are courteous and helpful. They all answered all my questions and addressed all my concerns. I am pleased with the service on my car. More

5,000 mile service Quick service. Exceptional customer service. Friendly and accommodating team of both sales and service members. I have bought several vehicles from th Quick service. Exceptional customer service. Friendly and accommodating team of both sales and service members. I have bought several vehicles from this dealership over the last several years and will continue to do so in the years to come. More

Experience was great So I can tell you that my experience was great and Tiffany Peoples is an exceptional person, employee and advisor. She is a true professional So I can tell you that my experience was great and Tiffany Peoples is an exceptional person, employee and advisor. She is a true professional More

Quick & Efficient Routine service was done quickly and no problems encountered. Called when the vehicle was ready and was in and out fast. Didn't have to waste the who Routine service was done quickly and no problems encountered. Called when the vehicle was ready and was in and out fast. Didn't have to waste the whole day More

Excellent service on new car purchase Returned to Scranton Toyota to purchase the 4th vehicle purchased from Joe Mercado Jr. We have a 2017 Rav 4 which we love so we decided to add an Returned to Scranton Toyota to purchase the 4th vehicle purchased from Joe Mercado Jr. We have a 2017 Rav 4 which we love so we decided to add another one to our car family. Joe is very knowledgeable and an ultimate professional yet make you feel like an old friend. We were there around 3 hours traded in one of our other cars , and received our new Rav 4 to drive home the same day!!! More

I will stick with Scranton Toyota This is the second vehicle I have purchased from Scranton and their Customer Service is well above the rest. Andy and JR were outstanding in helping m This is the second vehicle I have purchased from Scranton and their Customer Service is well above the rest. Andy and JR were outstanding in helping me and assisting my purchase of two vehicles from them. The service department is bar non the best around, they actually care about you and get your car done real quick. The parts department is outstanding also, I ordered a few things from them and was extremely pleased with service and quickness of delivery. Thank You All and I will be back.. More

Always a great experience I have never had a bad experience in the service department at Toyota of Scranton, They're honest, their prices are competitive, and the comfortable I have never had a bad experience in the service department at Toyota of Scranton, They're honest, their prices are competitive, and the comfortable couches with an in-house Dunkin Donuts make the wait bearable. Tiffany Peoples, in particular, is always a pleasure to deal with. More

Amazing customer service First time leasing a car Doug went above and beyond my expectations he truly listened to what I was looking for a made sure to get me in the car for m First time leasing a car Doug went above and beyond my expectations he truly listened to what I was looking for a made sure to get me in the car for me More

Bought used RAV4 Salesman was very helpful. Bought used car for my daughter. Everything was very easy and we enjoyed the experience. Would definitely purchase a vehicl Salesman was very helpful. Bought used car for my daughter. Everything was very easy and we enjoyed the experience. Would definitely purchase a vehicle there in future. More

Great service staff and service manager. In less than one week we are having repair services completed and being performed on our 2010 Camry and 2013 4Runner. Tiffany Peoples is our service In less than one week we are having repair services completed and being performed on our 2010 Camry and 2013 4Runner. Tiffany Peoples is our service representative and is very courteous and knowledgeable at her job. The Camry required rear brakes and synthetic oil and Tiffany provided us with a coupon to reduce the cost. She also noted that a service on the vehicle was inadvertently repeated from its most recent visit and told us we would be monetarily credited for that error. The Camry is running fine now. The 4Runner unexpectedly was brought in for service when the check engine light appeared on the dash board and the master cylinder needs to be replaced including other problems. Joe Gale, service manager is currently in contact with Toyota headquarters to find out what caused this malfunction on a vehicle with 83,000 miles on it. Joe and Tiffany have been very helpful to us while the 4Runner is in the service bay. A loaner car was provided to us while our vehicle is being repaired. We thank Tiffany and Joe for their help and professionalism during this past week as well as Stephanie Jones. More