Toyota of Scranton

Fantastic From the time I walked into the dealership I was treated like my wife and I were the most important people in there. Customer service and satisfaction From the time I walked into the dealership I was treated like my wife and I were the most important people in there. Customer service and satisfaction was great. Everyone knows how to work with the buyer. More

Excellent, great customer service. We leased our car at the Toyota of Scranton because of positive experiences in the past. Worked with Doug Stahl to select our vehicle and he helped us We leased our car at the Toyota of Scranton because of positive experiences in the past. Worked with Doug Stahl to select our vehicle and he helped us through each part of the process as efficiently as possible, which we appreciated. My bother-in-law Tom Kirkpatrick, who also works at the dealership, recommended we work with Doug and I'm glad we did. More

Fast and easy to get recall appointment! The service was quick.. a recall that involved update of software. I used the "ride service" for the first time and it was just wonderful. In the pa The service was quick.. a recall that involved update of software. I used the "ride service" for the first time and it was just wonderful. In the past 5 years, I either waited or had somebody drop me off and pick me up. Going forward, I will probably avail myself of this fine service. More

Very good no complaints Took less time than expected. Very friendly and good service. I would recommend this service center. Very clean and comfortable waiting room. Everybod Took less time than expected. Very friendly and good service. I would recommend this service center. Very clean and comfortable waiting room. Everybody was very helpful. More

Great Service I had a great experience at Toyota of Scranton as always. I dropped my truck off at 9AM. They shuttled me to work and had my truck ready by lunch. Ver I had a great experience at Toyota of Scranton as always. I dropped my truck off at 9AM. They shuttled me to work and had my truck ready by lunch. Very easy process. More

I would recommend because they addressed all issues . Had issues with the way the work was originally performed, however, the dealership fixed all issues and so far I have no issues to report. Had issues with the way the work was originally performed, however, the dealership fixed all issues and so far I have no issues to report. More

Highly recommend I highly recommend Toyota of Scranton. The staff is extremely helpful and pleasant. I especially want to single out Travis woh went above and beyond. I highly recommend Toyota of Scranton. The staff is extremely helpful and pleasant. I especially want to single out Travis woh went above and beyond. More

Excellent service As always, the service representatives were courteous and efficient. There was no delay in dropping off the vehicle and service was completed in the t As always, the service representatives were courteous and efficient. There was no delay in dropping off the vehicle and service was completed in the time that was promised. More

Tonneau cover installed incorrectly from factory. I called my salesman Chris Wagner about a problem with my 19 Tundra. He seemed like he did not care about the problem I was having and said bring it i I called my salesman Chris Wagner about a problem with my 19 Tundra. He seemed like he did not care about the problem I was having and said bring it in, I have to go. Not impressed with his attitude after dropping $50,000 on a new truck. More

GOOD EXPERIENCE Both salesman and finance person were friendly and courteous. Both answered all questions that i had. Both also showed a thorough knowledge of their r Both salesman and finance person were friendly and courteous. Both answered all questions that i had. Both also showed a thorough knowledge of their respective products. More