Back

Toyota of Scranton

Scranton, PA

4.7
5,476 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
Contact Dealership

3400 N Main Ave

Scranton, PA

18508

Directions

By Type

Showing 5,476 reviews

January 26, 2019

It was a good experience My experience at The dealer ship was good I was treated good and my concern were taken care of. I will continue to service my senna at the dealership More

by JRIVERA2193
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Gallagher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendan Reilly, Ron Pritchyk, Howard Sweeny, Philip Sottile, Vito Sampogne, Jessmar Aviles
Jan 26, 2019 -

Toyota of Scranton responded

Thank you for servicing your Sienna at our dealership, and we are thrilled you will continue to do so. We look forward to working with you at your next visit.

January 25, 2019

Very happy The 2017 Tacoma I purchased had something wrong with the front brakes. I contacted Brian who arranged for service to look at the truck. I brought the More

by BUTCHIEMOLLY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2019 -

Toyota of Scranton responded

Thanks for taking the time to share about your experience and we appreciate your feedback!

January 25, 2019

Great service ! Phil S . was great !And went above & beyond to help me ! All the service guys polite and very accommodating! Would highly recommend! Thank you aga More

by STACYMCBRAZIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Sottile
Jan 25, 2019 -

Toyota of Scranton responded

Thanks for taking the time to share about your experience and the 5 star rating!

January 25, 2019

Quick & effecient In for oil change & out less than 1 hour! Super friendly staff! I am terrible with names but very pleased with all staff! I enjoy having my service More

by mfinnegan11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 26, 2019 -

Toyota of Scranton responded

Our staff is here to offer their time and knowledge. It is the goal of the Service Department team to provide fast and efficient service. We are delighted all went well. Thank you for the perfect, 5 star review.

January 25, 2019

Better than most Our salesman Brian is by far one of the best salesman my wife and I have ever dealt with. We purchased her RAV4 Limited in August 2018. We were very h More

by BUTCHIEMOLLY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Zepherin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Sledzinski
Jan 25, 2019 -

Toyota of Scranton responded

Thank you for the positive review and taking time to share about your experience! We hope you are both enjoying your RAV4 and really appreciate your loyalty.

January 24, 2019

Inspection I was in to have my car inspected this week. Everyone was very friendly and helpful. The waiting area was clean and relaxing. The inspection was done More

by hsavaro7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Mercado Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Sottile
Jan 25, 2019 -

Toyota of Scranton responded

Thanks for taking the time to share about your experience and the 5 star rating! We really appreciate this positive feedback.

January 24, 2019

Outstanding The purchase was as close to flawless as possible. The dealership took every possible step to make the experience pleasant. Thanks and very well done! More

by PREVAILINGWORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John-on the Internet , AJ Wallace
Jan 24, 2019 -

Toyota of Scranton responded

Thank you for the awesome review. AJ is devoted to his customers...so happy all went well. Take care. Regards, Mary Jo Preno Vice President Guest Experience

January 24, 2019

Awesome I believe this is one of the best places to get a vehicle. The people are so friendly and they are so helpful with any questions. More

by LEIGHABARRETT399
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Zepherin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Mercado Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Sledzinski
Jan 24, 2019 -

Toyota of Scranton responded

We are delighted you had an outstanding experience at our dealership. Thanks for sharing the details, and for the great review. Regards, Mary Jo Preno Vice President Guest Experience

January 24, 2019

ON TIME FAST &d Fast service and done on time Excellent service Ever thing on the new car was explained to us. They explained all the papers work to us. More

by PAULOUSTRICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Boynton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Aimer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Vieira, Michael May
Jan 25, 2019 -

Toyota of Scranton responded

Thank you for taking time to share this positive feedback! We really appreciate the 5 stars and hope you are enjoying your new purchase!

January 24, 2019

Certified used vehicle purchase I purchased a 2016 Honda Civic on Tuesday. I spotted the vehicle on the lot while my car was in for service. Your sales team responded quickly to my i More

by JIM.JULIANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Mercado Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Sledzinski, Jessmar Aviles
Jan 24, 2019 -

Toyota of Scranton responded

Jim, thank you for the perfect review. We are delighted Joe was able to assist you in your vehicle search. Enjoy your Civic See you st your 30 day check. All the best, Mary Jo Preno Vice President Guest Experience

...
419
...