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Toyota of Scranton
Scranton, PA
5,475 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 5,475 reviews
January 23, 2019
State inspection Went in on MLK jr day. We had a terrible snow storm over the weekend. They took my car in on time and completed the inspection in less than an hour. T Went in on MLK jr day. We had a terrible snow storm over the weekend. They took my car in on time and completed the inspection in less than an hour. Thank you. More
by scottmpagnotti
Verified Customer
January 23, 2019
Excellent service and great deals Dealing with Tommy was a pleasure. He was informed of assistive and very knowledgeable. He did not lie to us or try to change what we were buying. D Dealing with Tommy was a pleasure. He was informed of assistive and very knowledgeable. He did not lie to us or try to change what we were buying. Dealing with Michael and finance was another amazing experience. He was informative and funny. He made sure we understood the contracts before we sign them. More
by RAYMOND_CANNELL
January 23, 2019
Easy experience This was my second lease from Toyota and am pleased with my choice. The people are nice and go the extra mile to please. I encouraged friends and fami This was my second lease from Toyota and am pleased with my choice. The people are nice and go the extra mile to please. I encouraged friends and family to go there as well. More
by LOUISESPINELLO
January 23, 2019
Highly professional and very informative Mr. Alean Aimer was very professional explain what my service included. He answered all questions I had pertaining to my service appointment. He was v Mr. Alean Aimer was very professional explain what my service included. He answered all questions I had pertaining to my service appointment. He was very polite and knowledgeable. More
by jimquinn100
Employees Worked With
January 23, 2019
Great Customer Service Experienced vibration in front end at 50mph so I took my Corolla in for a checkup. Just a walk in with no prior apt. Customer rep. Tiffany Peoples w Experienced vibration in front end at 50mph so I took my Corolla in for a checkup. Just a walk in with no prior apt. Customer rep. Tiffany Peoples was extremely cordial and helpful in checking me in and having the vehicle looked at. In less than a hour my vehicle was ready and problem rectified. More
by mazarz
Employees Worked With
January 23, 2019
Quick and easy As a long time Toyota owner and Scranton Toyota customer, I was pleasantly surprised with the refocus of the service department. I was met with enthus As a long time Toyota owner and Scranton Toyota customer, I was pleasantly surprised with the refocus of the service department. I was met with enthusiasm, kindly greeted and out of the building in less then 30 min. Wow.......keep up the good job! One great service visit must be followed by the next and the next. More
by KOVEY
Employees Worked With
January 23, 2019
Toyota pickup They were very honest and helpful with out purchase. But they were supposed to make an appointment for services and have yet to call me back. They were very honest and helpful with out purchase. But they were supposed to make an appointment for services and have yet to call me back. More
by KIMWANAMIE
Employees Worked With
January 23, 2019
Great service, great experience! I appreciate the great customer service given throughout Toyota of Scranton. They make you feel very comfortable. Not pushy or making you feel rushed I appreciate the great customer service given throughout Toyota of Scranton. They make you feel very comfortable. Not pushy or making you feel rushed at all. They go above and beyond to make their customers happy and to get their customers in and out in a timely manner. I will be with Toyota for a very long time and will continue to spread the good word! More
by EHUB825
January 22, 2019
Great Job Stopped in to look at a used VW and left with it that same night - awesome sales staff. would recommend Joe to anyone looking for a great buying expe Stopped in to look at a used VW and left with it that same night - awesome sales staff. would recommend Joe to anyone looking for a great buying experience. More
by DRAE1970
January 22, 2019
2016 Toyota 4Runner Mike Linko The staff made me feel at ease with my purchase, I feel I was afforded a very good deal with my new car and trade in. The staff made me feel at ease with my purchase, I feel I was afforded a very good deal with my new car and trade in. More
by MLINKO
