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Toyota of Scranton

Scranton, PA

4.7
5,471 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,471 reviews

December 24, 2018

No nonsense lease deal Great experience! Fast, friendly fair deal! Salesman Doug Stahl was great! Doug ,Jeffery and Jenna explained in detail all i would need to know and an More

by MOB6667
Friendliness
Recommend Dealer
Yes
Employees Worked With
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Sledzinski, Jeffrey Felkowski
Jan 25, 2019 -

Toyota of Scranton responded

Thanks for taking the time to share about your experience and the 5 star rating!

December 24, 2018

Garage door opener I brought my car in get garage door remote fixed. Big Tom handled my visit, no one could fix it I was not happy . You think thete would ne someone o More

by patspat41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Rogari
Feb 12, 2019 -

Toyota of Scranton responded

Thanks for the 5 star rating and positive review!

December 23, 2018

Excellent service From the time I drove into the service area to the time I drove it off the lot it was a professional experience. When I purchase my next Toyota this w More

by Trakmn028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saron O'Malley
Jan 25, 2019 -

Toyota of Scranton responded

Thanks for taking the time to share about your experience and the 5 star rating! We look forward to doing business with you again in the future!

December 23, 2018

great they are realy nice .not pushy like most .they got me. in a truck i wanted not what they told me I could get in to . More

by PAININASS39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sales,department
Jan 25, 2019 -

Toyota of Scranton responded

Thank you for the 5 stars and great review!

December 21, 2018

Poor Communication I received a call that there would be additional work to my vehicle and agreed. I then called back to cancel that service within 10 minutes and got a More

by JOYCE13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Brzegowski
Jan 04, 2019 -

Toyota of Scranton responded

Joyce, thank you for bringing this to my attention. I would appreciate the opportunity to learn more about this and to look into it further. At your earliest convenience, please contact me at 570.702.8776. Thank you for your time. Regards, Mary Jo Preno, Vice President Guest Experience

December 21, 2018

Excellent customer service I received a letter about a recall on my toyota corolla so I set up an appointment and went to the dealer to check it out. LThe clerk was polite as al More

by wander_camara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2019 -

Toyota of Scranton responded

Thanks for taking the time to share about your experience and the 5 star rating!

December 21, 2018

very good with pleasure professional people with humility in handling the customers friendly nature good explanation about the cost in time response to any quieri More

by GEO24FEB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Boynton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2019 -

Toyota of Scranton responded

Thanks for the 5 star rating and positive review!

December 21, 2018

Smooth transition Came into Toyota to look at the new Tundra's and was able to work a trade in with our 2015 flawlessly to purchase a new 2019 Tundra More

by laurajbaxter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Zepherin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cathy Keohan, Matthew Stein
Jan 25, 2019 -

Toyota of Scranton responded

We hope you are enjoying your 2019 Tundra! Thank you for the 5 stars and great review.

December 21, 2018

Friendly & quick service! Always great service with friendly staff and quick! I am unsure who took care of me but all very good! All staff were efficient in taking care of my v More

by mfinnegan11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All
Jan 25, 2019 -

Toyota of Scranton responded

Thanks for taking the time to share about your experience and we appreciate your feedback!

December 21, 2018

Inspection As expected. There were no issues. Standard visit. Friendly staff. Standard price. Great waiting area. I think Toyota is great and I have no suggestio More

by BERMUDEZC03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gale
Jan 25, 2019 -

Toyota of Scranton responded

Thanks for taking the time to share about your experience and we appreciate your feedback!

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