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Toyota of Scranton

Scranton, PA

4.7
5,471 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,471 reviews

December 21, 2018

Terrible sales person that tells you lies! My husband and I went into this dealership to purchase a brand new 2019 Toyota pick-up truck.it was a horrible experience beginning to end. Lots of li More

by LYNNANDKIDZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard LaRussa
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Skumanich, Howard Sweeny
Jan 04, 2019 -

Toyota of Scranton responded

Hello, thank you for bringing your recent experience to my attention. I would appreciate the opportunity to learn more about this and to look into it further. At your earliest convenience, please contact me at 570.702.8776. Thank you for your time. Regards, Mary Jo Preno, Vice President Guest Experience

December 21, 2018

Experience was excellent. Service was performed quickly without any issues. Staff was courteous and friendly. I was promptly advised of completion of the service and future t More

by Joe T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2019 -

Toyota of Scranton responded

Thank you for the 5 stars and great review!

December 21, 2018

service appt on 12/19/18 all the people in the service area were very courteous and professional.. I was very pleased with the service I received in both the service and the More

by rusty144225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas malandri
Jan 25, 2019 -

Toyota of Scranton responded

Thanks for taking the time to share about your experience and the 5 star rating! We look forward to doing business with you again in the future!

December 21, 2018

Relax get here on time,staff loves that, take a minute to see what they will do to the car, grab a cup of coffee, sit down in waitin More

by MADABIRISH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Kirkpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Bugno
Jan 25, 2019 -

Toyota of Scranton responded

Thank you for the 5 stars and awesome review!

December 21, 2018

buying new car It was a pleasant experience from begining to delivery, at that point it became even better, Mark was not only well versed but very helpful in his exp More

by EOMARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2019 -

Toyota of Scranton responded

Thanks for taking the time to share about your experience and we appreciate your feedback! We are always happy to help.

December 21, 2018

Bryan in sales My overall experience with Toyota of Scranton was excellent. Bryan went above and beyond of what I thought would be an exceptional job! Thank you. More

by mikesled11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Len in finance? , Bryan Matarese
Jan 25, 2019 -

Toyota of Scranton responded

Thank you for the 5 stars and great review!

December 20, 2018

Friendly Atmosphere, Great Buying Experience Staff was great, beautiful showroom, service facilities and waiting area. Nice selection of cars. Corey and Bob were super friendly and easy to work w More

by JIMCANUCK
Recommend Dealer
Yes
Employees Worked With
Corey Boynton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2019 -

Toyota of Scranton responded

Thanks for the 5 star rating and positive review! We appreciate your loyalty.

December 20, 2018

Service The staff is very friendly and pleasant. I am very pleased with the service I have received in my visits. I do and would recommend to others. Thank More

by CSPON59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2019 -

Toyota of Scranton responded

We really appreciate you recommending us! Thanks for the 5 star rating and positive review.

December 20, 2018

Purchase experience Friendly environment.No pressure. Very knowledgeable salespeson. Would recommend dealership, salesperson, and vehicles to friends. Past dealings with More

by 1800
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Felkowski, Michael Reilly
Jan 25, 2019 -

Toyota of Scranton responded

Thanks for taking the time to share about your experience and we appreciate your feedback!

December 20, 2018

Purchase of 2019 Corolla Jeffrey was extremely helpful very polite and not at all pushy. He made the purchase very pleasant. He was very knowledgeable about the vehicle and w More

by healeydr
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Felkowski, Howard Sweeny
Jan 25, 2019 -

Toyota of Scranton responded

Thank you for the 5 stars and awesome review! We loved reading about your experience!

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