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Toyota of Scranton - Service Center

Scranton, PA

4.6
2,948 Reviews
Call Service Center (570) 740-3457

2,948 Reviews of Toyota of Scranton - Service Center

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January 12, 2025

Excellent service and friendly, helpful staff. The best dealership I’ve purchased a vehicle from. More

by JAKEADCROFT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cheverez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Felkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Toyota of Scranton responded

JAKEADCROFT1, Thank you so much for your kind words! We're thrilled to hear about your excellent experience and that our team could provide the friendly and helpful service you deserve. It means a lot to us to be recognized as the best dealership you've purchased a vehicle from. We look forward to serving you again in the future! Warm regards, The Service Team Toyota of Scranton

January 11, 2025

Everyone was friendly. . not that long of a wait. Got a free sandwich and coffee. More

by DAWNCARTUSCIELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Paligiamo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2025 -

Toyota of Scranton responded

DAWNCARTUSCIELLO, Thank you for your feedback! We’re so glad to hear that you enjoyed your service visit with us. Friendly service and a comfortable experience are what we aim for, and it’s great to know the free sandwich and coffee added a nice touch to your day. We look forward to seeing you again soon! Warm regards, The Service Team Toyota of Scranton

January 11, 2025

Excellent service Very professional and very knowledgeable and very friendly. Doug and Joe Gallo are the best More

by madge45
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2025 -

Toyota of Scranton responded

madge45, Thank you for your kind words! We’re thrilled to hear about your excellent experience and that Doug and Joe Gallo made such a great impression. Their professionalism, knowledge, and friendliness truly embody what we strive for at Toyota of Scranton. We’re lucky to have them on our team and even luckier to have customers like you. We look forward to serving you again in the future! Thanks again, The Sales Team Toyota of Scranton

January 06, 2025

Toyota of Scranton made my car buying experience an enjoyable one. They answered all of my questions and explained everything. I got the vehicle I wanted at a fair price. More

by KIMKALEN2
Recommend Dealer
Yes
Employees Worked With
Jordan Printz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Toyota of Scranton responded

KIMKALEN2, Thank you so much for your kind words! We're thrilled to hear that your car-buying experience at Toyota of Scranton was enjoyable. Our team is always here to answer questions and make sure everything is explained clearly. Congratulations on getting the vehicle you wanted at a fair price! We appreciate your business and look forward to seeing you again in the future. Enjoy your new ride! Warm regards, The Sales Team Toyota of Scranton

January 06, 2025

El representante fue muy bien explícito sobre la condición de mi vehículo, así como me hizo recomendaciones para mantener en buena condición mi vehículo. Excelente servicio! More

by OBARRENECHEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmad Wasal
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Toyota of Scranton responded

OBARRENECHEA, ¡Gracias por tomarse el tiempo para compartir su experiencia! Nos alegra saber que nuestro representante le brindó información clara sobre la condición de su vehículo y le ofreció recomendaciones útiles para mantenerlo en excelente estado. ¡Apreciamos su confianza en nosotros y esperamos seguir brindándole un servicio excepcional en el futuro!

January 05, 2025

hailee was a pleasure to work with. I was done in an hour. will be back soon. More

by JMESSNER219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailee Politz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Toyota of Scranton responded

JMESSNER219, Thank you so much for your kind words! We're thrilled to hear that Hailee provided you with such a great experience and that your service was completed quickly. We appreciate your business and look forward to seeing you again soon! Safe travels! Warm regards, The Service Team Toyota of Scranton

January 02, 2025

When I was originally looking online, this dealership contacted me with options. I was immediately greeted upon entering the dealership and treated courteously and professionally. I would have liked to More

by EAGLE5321
Recommend Dealer
Yes
Employees Worked With
Len Gierzal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cheverez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nicki Natiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Toyota of Scranton responded

EAGLE5321, Thank you for taking the time to share your experience! We're glad to hear that you were greeted warmly and treated with courtesy and professionalism during your visit. We appreciate your feedback regarding having more time to review the additional packages before meeting with Finance, as well as your thoughts on your trade-in value. Your comments are important to us, and we’ll use them to improve our process. If there’s anything more we can do for you, please don’t hesitate to reach out. Thank you for choosing us! Warm regards, The Sales Team Toyota of Scranton

January 01, 2025

Dealership was friendly and staff was very helpful. They even offered snacks and coffee while negotiating. More

by ROKONJR
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Cloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Printz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Cali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Warrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Toyota of Scranton responded

ROKONJR, Thank you for your wonderful review! We're so glad to hear that you found our team friendly and helpful. We believe the little extras, like snacks and coffee, help make the experience more enjoyable. It was a pleasure working with you, and we truly appreciate your feedback. If you ever need anything, don't hesitate to reach out! Warm regards, The Toyota of Scranton Team

December 31, 2024

Excellent personal service and concern about my car and my service options as always great More

by JSULLIVAN15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2025 -

Toyota of Scranton responded

JSULLIVAN15, Thank you for your kind review! We're so glad to hear that you continue to have excellent experiences with our team. Providing personal service and keeping you informed about your car and service options is always our top priority. We truly appreciate your loyalty and look forward to serving you again in the future! Warm regards, The Service Team Toyota of Scranton

December 31, 2024

Great service and professional employees. Highly recommended for car needs and fast and effective service . More

by SHARON.THISTLE2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Felkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2025 -

Toyota of Scranton responded

SHARON.THISTLE2005, Thank you for your fantastic review! We're thrilled to hear that you received great service from our professional team. Your recommendation means a lot to us! We’re always here to provide fast and effective service whenever you need it. Thanks again, and we look forward to seeing you next time! Warm Regards, The Service Team Toyota of Scranton

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